iPhone app for citizens to report highway defects

People in the UK county of Buckinghamshire can now use an Apple iPhone to photograph and report a pothole, loose paving, broken bollard or faulty street light. Developed by Masternaut for Transport for Buckinghamshire (TfB), the app captures a digital image of the defect with its geolocation and transmits it back to highway maintenance teams. This gives highways managers important information direct from the scene, which helps with managing response levels and providing better service. "Using this app, i
April 19, 2012 Read time: 2 mins
People in the UK county of Buckinghamshire can now use an 493 Apple iPhone to photograph and report a pothole, loose paving, broken bollard or faulty street light. Developed by 748 Masternaut for 1880 Transport for Buckinghamshire (TfB), the app captures a digital image of the defect with its geolocation and transmits it back to highway maintenance teams. This gives highways managers important information direct from the scene, which helps with managing response levels and providing better service.

"Using this app, iPhones provide much more detailed information than a standard telephone call or email. Buckinghamshire residents who have these smartphones are our eyes on the street. They help us to review the nature of the problem and see its location. We would normally have to visit the scene to get this level of intelligence before deciding on a course of action," says Marc Evans, ICT Systems Manager.

Transport for Buckinghamshire is a partnership between Buckinghamshire County Council and highway infrastructure services provider 4931 Ringway Jacobs. The app augments the TfB award winning online Service Information Centre, a special website that incorporates live data feeds from Masternaut's real-time vehicle tracking and mobile service management software

For more information on companies in this article

Related Content

  • Tolling agencies build resilience into highway operations
    August 6, 2013
    IBTTA executive director and CEO Patrick D. Jones looks at tolling’s resilience in an increasingly unpredictable and cash-strapped world. Turbulent times call for transportation agencies to move smarter. That’s why resilience and preparedness have become watchwords in every aspect of tollway operations. From having the financial resources to invest in construction, maintenance and roadway operations, to having up-to-date emergency plans and social media strategies to cope with severe weather, tolling agenci
    Read More
  • Connected vehicles - potential to transform US transportation
    April 12, 2013
    There’s a new face in the driving seat at the US Department of Transport’s ITS Joint Program Office. Fortunately, as Robin Meczes finds out, he’s no learner driver… Ask Kenneth Leonard why he wanted his new job as director of the ITS Joint Program Office, and his answer comes back without a second’s delay. “The potential to save lives, reduce injuries and help people enjoy a more efficient transportation system is the kind of challenge that makes me want to come to work each morning,” he says. “In my opinio
    Read More
  • The path to safer roads: America can learn from Europe’s example, says Verra Mobility
    May 1, 2024
    Many US states are establishing road safety programmes that will inspire others. TJ Tiedje, vice president commercial at Verra Mobility, explains why this is important
    Read More
  • Rethink required to reduce road transport’s environmental impact
    March 15, 2016
    Against a background of a renewed focus on limiting the rise in average temperatures, Colin Sowman looks at a project that is taking a holistic approach to the environmental impact and safety of road transport. At the COP21 meeting in Paris last December, almost 200 nations agreed to reduce greenhouse gas emissions in an effort to keep the rise in global temperatures to 2°C) compared with pre-industrial levels. The transportation sector is a major contributor to the production of CO2, one of the main green
    Read More

Highlighted Content