iPhone app for citizens to report highway defects

People in the UK county of Buckinghamshire can now use an Apple iPhone to photograph and report a pothole, loose paving, broken bollard or faulty street light. Developed by Masternaut for Transport for Buckinghamshire (TfB), the app captures a digital image of the defect with its geolocation and transmits it back to highway maintenance teams. This gives highways managers important information direct from the scene, which helps with managing response levels and providing better service. "Using this app, i
April 19, 2012 Read time: 2 mins
People in the UK county of Buckinghamshire can now use an 493 Apple iPhone to photograph and report a pothole, loose paving, broken bollard or faulty street light. Developed by 748 Masternaut for 1880 Transport for Buckinghamshire (TfB), the app captures a digital image of the defect with its geolocation and transmits it back to highway maintenance teams. This gives highways managers important information direct from the scene, which helps with managing response levels and providing better service.

"Using this app, iPhones provide much more detailed information than a standard telephone call or email. Buckinghamshire residents who have these smartphones are our eyes on the street. They help us to review the nature of the problem and see its location. We would normally have to visit the scene to get this level of intelligence before deciding on a course of action," says Marc Evans, ICT Systems Manager.

Transport for Buckinghamshire is a partnership between Buckinghamshire County Council and highway infrastructure services provider 4931 Ringway Jacobs. The app augments the TfB award winning online Service Information Centre, a special website that incorporates live data feeds from Masternaut's real-time vehicle tracking and mobile service management software

For more information on companies in this article

Related Content

  • New name offers new solutions
    November 26, 2013
    Pete Goldin examines Nokia’s rationale for combining its location services, digital mapping and other capabilities under the HERE brand. While it has divested itself of its mobile phone business to Microsoft, Nokia has kept hold of its HERE business unit and brand which incorporates the company’s location services with digital mapping and other capabilities. The creation of HERE is much more than rebranding as its services are heading off the map and into the cloud. “HERE offers the first location cloud
    Read More
  • ITS asset management matters
    April 26, 2013
    Maintenance of on-road ITS kit needs to become more sophisticated; while new technologies can deliver better road maintenance. David Crawford investigates both sides of the issue "Good information is key to effective ITS asset maintenance,” says Ian Routledge of the Ian Routledge Consultancy (IRC), whose Imtrac (Information Management for TRAffic Control) system is poised for European expansion. Developed as an ‘intelligent filing cabinet’ for storing information about on-road equipment, the online database
    Read More
  • 15-minute cities: Path to dystopia or storm in a side street?
    June 5, 2023
    Urban planners and transportation professionals will need to address wild accusations about the motives behind 15-minute cities - and relevant criticisms too - if the concept is to scale to its potential
    Read More
  • Jonathan Raper from TransportAPI is surfing the open data tidal wave
    August 13, 2015
    Jonathan Raper, managing director of the TransportAPI talks to Colin Sowman about the benefits open data can bring to the public transport sector. That the digital revolution would change the world, including transport, was never in doubt but the question has always been: how? Now, with the ‘Millennium Bug’ relegated to a question on quiz shows, the potential and challenges of digital technology are starting to take shape - and Jonathan Raper is in the vanguard. Raper is managing director of the open data t
    Read More

Highlighted Content