iPhone app for citizens to report highway defects

People in the UK county of Buckinghamshire can now use an Apple iPhone to photograph and report a pothole, loose paving, broken bollard or faulty street light. Developed by Masternaut for Transport for Buckinghamshire (TfB), the app captures a digital image of the defect with its geolocation and transmits it back to highway maintenance teams. This gives highways managers important information direct from the scene, which helps with managing response levels and providing better service. "Using this app, i
April 19, 2012 Read time: 2 mins
People in the UK county of Buckinghamshire can now use an 493 Apple iPhone to photograph and report a pothole, loose paving, broken bollard or faulty street light. Developed by 748 Masternaut for 1880 Transport for Buckinghamshire (TfB), the app captures a digital image of the defect with its geolocation and transmits it back to highway maintenance teams. This gives highways managers important information direct from the scene, which helps with managing response levels and providing better service.

"Using this app, iPhones provide much more detailed information than a standard telephone call or email. Buckinghamshire residents who have these smartphones are our eyes on the street. They help us to review the nature of the problem and see its location. We would normally have to visit the scene to get this level of intelligence before deciding on a course of action," says Marc Evans, ICT Systems Manager.

Transport for Buckinghamshire is a partnership between Buckinghamshire County Council and highway infrastructure services provider 4931 Ringway Jacobs. The app augments the TfB award winning online Service Information Centre, a special website that incorporates live data feeds from Masternaut's real-time vehicle tracking and mobile service management software

For more information on companies in this article

Related Content

  • Internet-connected cars their functionality and safety challenges
    February 27, 2013
    Internet-connected cars are poised to flood the market in the near future. Pete Goldin considers the functionality they offer, the technology they use and the challenge they represent in terms of driver safety. Many vehicles on the road today offer some sort of inter­net connectivity and experts agree that this capability will become a competi­tive differentiator in the automotive industry in the next few years. The era of the digital vehicle, it seems, has started. “We clearly see that cars in the near f
    Read More
  • Virginia Tech reveals vested interest
    May 9, 2019
    New ITS systems on either side of the Atlantic – such as an intriguing piece of connected clothing – aim to reduce the casualty toll among road maintenance personnel, says Alan Dron t’s not a lot of fun working on road maintenance or road construction worksites. By definition, you’re out in all weathers. You’re not popular with motorists, who blame you for hold-ups. It’s frequently physically arduous. And, worst of all, the sector has an unenviable record of injuries - even fatalities. Often working jus
    Read More
  • ITS initiatives provide travel information for disabled passengers
    December 4, 2012
    David Crawford investigates initiatives and issues in travel information for disabled passengers. World Health Organisation estimates suggest that 10% of the global population live with a disability. This can impact directly on their mobility, with implications for their independence; keeping active; and travelling to work, education and social activities; as well as the accessibility of information necessary to aid mobility. The EU-supported ‘CARDIAC’ project (Coordination Action in R&D in Accessible & Ass
    Read More
  • New Mersey crossing ends Halton’s congestion misery
    December 5, 2017
    Plagued by intolerable congestion but denied government funding for its solution, tiny Halton Borough Council relentlessly pursued its vision and achieved what many believed impossible. Halton may be a small local authority in north west England, but it had a big traffic problem. However, as the road, or more particularly the bridge, involved was not deemed a strategic route, central government would not commission or even fund a solution - a problem that many other local authorities will recognise.
    Read More

Highlighted Content