Skip to main content

Indra ticketing starts in Riyadh

New system is part of €266m public transit deal in Saudi Arabian capital
December 11, 2024 Read time: 2 mins
New information and ticket vending machines installed throughout Riyadh Metro were developed specifically for the project (image: Indra)

Indra’s ticketing technology is now in operation on the first three, recently-opened lines of the Riyadh Metro system in Saudi Arabia.

In the coming months, it will extend to the other three Riyadh Metro lines in the Saudi capital, with a full network spanning 176km, across 85 stations. Indra’s technology also covers 800 buses, plus bus stops including bus rapid transit lines around the city.

The system is part of a €266 million contract awarded to Indra to implement its automatic ticketing and access control solutions throughout Riyadh’s public transport network.

The new metro equipment is now being incorporated into the central system that serves the bus network to provide passengers with an integrated and intermodal end-to-end journey via a single transport ticket.

The new information and ticket vending machines installed throughout Riyadh Metro were developed specifically for the project. Indra said that it was “designed with an avant-garde aesthetic and usability”, similar to that of a smartphone. The technology is equipped with a touch screen allowing users to interact seamlessly and access information such as maps, timetables and multimedia content.

As for the access control mechanisms, Indra said it reduces the feeling of a barrier, thanks to the use of transparent elements and the fact that they allow tickets to be validated with a travel card, cellphone, bank card or smart watch.

The equipment designed by Indra for the bus rapid transit lines and conventional bus stops is capable of withstanding the climatic conditions of Riyadh; it is resistant to temperatures above 60ºC and is protected against dust and water.

Indra, based in Spain, has contracts in cities such as Spain’s capital Madrid, St. Louis in the US, Lisbon in Portugal and Amsterdam, Netherlands. Earlier this year, Indra’s Mobility business was awarded the management of the ticketing system for light rail, buses and the national rail network in Ireland, as well as the future Dublin Metro.

Related Content

  • August 1, 2012
    Developments in travel information display systems
    David Crawford looks at recent developments in travel information display systems. It is important to remember that we are investing in Real-Time Passenger Information [RTPI] to increase ridership," says Robert Burke, Managing Director of New Zealand transit tracking technology specialist Connexionz, which has been involved in at-stop and remote passenger information since 1995. "Superior information improves the perception of public transport reliability and gives the passenger more choices and greater con
  • March 4, 2015
    Madrid pilots contactless ticketing
    Ticketing solutions provider Gemalto is providing a comprehensive mobile contactless solution for a pilot project that enables NFC easy and secure access to the Madrid transport system. Gemalto’s Allynis Trusted Service Manager (TSM) has been integrated into back office systems operated by Consorcio Regional de Transportes de Madrid (CRTM) by Empresa Municipal de Transportes de Madrid (EMT), while its UpTeq Multitenant SIM with MIFARE DESFire technology has been supplied to Spain’s mobile network operator,
  • July 17, 2019
    GMV to modernise Rabat’s bus transit system
    GMV is to provide fare collection, fleet management and passenger information systems for 350 buses operating in Morocco’s capital Rabat. The technology business group is carrying out the project in support of an agreement between Spanish transport operator Alsa and local firm Citybus Transport to manage Rabat’s urban transport system. GMV says its advanced fleet management system will allow the whole service to be managed and monitored based on vehicle positioning information. The fleet’s movements will
  • June 24, 2025
    Alstom chooses GMV for AlUla Tramway
    Light rail system is another part of Kingdom's Vision 2030 initiative