Indra technology deployed to improve Amsterdam’s transportation experience

GVB, the authority operating the municipal public transport network in Amsterdam, has awarded Indra a contract to install more than 130 automatic ticket vending machines at the city’s underground, streetcar and bus network. The technology aims to make it easier for users to purchase tickets within a more simplified system. Indra has confirmed it will implement the solution in less than two years.
January 31, 2018 Read time: 2 mins
GVB, the authority operating the municipal public transport network in Amsterdam, has awarded 509 Indra a contract to install more than 130 automatic ticket vending machines at the city’s underground, streetcar and bus network. The technology aims to make it easier for users to purchase tickets within a more simplified system. Indra has confirmed it will implement the solution in less than two years.


These machines will include units that accept payment in cash with a credit card at underground stations as well as units that only accept credit cards in the underground stations and at streetcar or bus stops. The system is required to meet the rules set for the Dutch ticketing system based on the payment card OV-Chipkaart.

Additionally, the contract includes training, support, monitoring and maintenance services over a seven-year period while also remaining open to new orders that may be required to meet the demand for similar ticketing vending machines. The solution is expected to replace the current system in which tickets can be paid with money on buses and streetcars.

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