Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Transition to all electronic tolling leads to cost savings
    February 2, 2012
    How a temporary congestion-relief solution resulted in the North Texas Tollway Authority's transition to all-electronic toll collection and potential savings of up to $472 million by 2045. By Carla Kienast, ETC Corporation
    Read More
  • Tech giants could herald loss of MaaS policy control
    March 25, 2020
    With tech giants targeting the transport sector, could local authorities lose control of their means of delivering policy?
    Read More
  • Interoperable electronic payment systems begin testing
    January 31, 2012
    OmniAir's Tim McGuckin writes about progress with the Electronic Payment Services National Interoperability Specification, which aims to provide the US with payment capabilities at lane level using any ETC component protocol. The OmniAir Consortium was founded to advance US national deployment of open, effective and interoperable transportation technology systems. Through its member-defined programmes, companies and individuals join to work for open standards, interoperability, third-party certification and
    Read More
  • Hamburg’s on-demand alternative to commuting by car
    December 5, 2017
    As Hamburg is confirmed as the host for the 2021 ITS World Congress, David Crawford looks at the city’s moves towards enabling MaaS-type operations. Germany’s second-largest city, Hamburg, is pinning its civic reputation on having its promised all-electric, on-demand, shuttle bus ridesharing service up and running by 2018. Partners in the three-year project are regional metro and bus service provider Hamburger Hochbahn and Volkswagen Group’s Berlinbased mobility innovation subsidiary Moia, which was set
    Read More

Highlighted Content