Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Pilot shows how wi-fi data could improve London Underground journeys
    September 11, 2017
    Journeys on London Underground could be improved through Transport for London (TfL) harnessing wi-fi data to make more information available to customers as they move around London, new research has shown. The four-week TfL pilot, which ran between November and December last year, studied how depersonalised wi-fi connection data from customers' mobile devices could be used to better understand how people navigate the London Underground network, allowing TfL to improve the experience for customers.
    Read More
  • IntelliDrive, connectivity, safety, mobility and the environment?
    January 30, 2012
    Shelley Row, Director of the ITS Joint Program Office, US Department of Transportation, details the new five-year ITS Strategic Research Plan. Imagine a world where vehicles of all types can talk to each other in order to reduce or eliminate crashes, where vehicles can talk to traffic signals to eliminate unnecessary stops, where travellers can get accurate travel time information about all modes and route options, and where transportation managers have data which allows them to accurately assess multimodal
    Read More
  • Virtual traffic management centres, a new direction in traffic monitoring
    January 30, 2012
    David Crawford picks up a new direction trend in traffic monitoring The surprise winner in the Traffic Management Centre (TMC) category of the recently-announced 2011 OSMOSE (Open Source for MObile and SustainablE city) Awards for European innovations in urban transport, is the Danish city of Aalborg - which doesn't have a TMC. Alternatively, one might consider its 'virtual' TMC as a signpost for the future in medium-sized cities.
    Read More
  • New model generation with PTV’s Model2Go
    August 8, 2022
    PTV Group has launched a product which automates much of the painstaking business of building transport models. Adam Hill talks to the company’s Udo Heidl and Ben Stabler to find out more
    Read More

Highlighted Content