Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • European ITS Congress emphasises ITS development and deployment
    February 6, 2012
    The 8th European ITS Congress is a key event for the industry. Hermann Meyer, CEO of Ertico-ITS Europe puts the event in context
    Read More
  • Towards common standards for cooperative road infrastructures
    July 23, 2012
    Michael Noblett of Connexis discusses international progress towards common standards for cooperative road infrastructures. Will vehicle safety communications standards be able to support ITS on the international level, or will we settle once again for regional interoperability only? The answer lies in the current status of the draft standards themselves, and the requirements users and authorities are placing on the people who draft them.
    Read More
  • Multi-operator, multi-mode integrated travel information
    February 1, 2012
    David Crawford looks forward to the completion of Stockholm's JustNu project. End-2010 is the target date for delivery of the final stages of Stockholm public transport authority (PTA) Stockholms Lokaltrafik (SL)'s ambitious JustNu (Right Now) integrated travel information system. Installation began in 2004, and the result will represent a large-scale and highly exportable solution to the need for harmonisation of traveller information in urban regions with multiple transport operators.
    Read More
  • Geotoll’s payment app could be the smart answer to tolling interoperability
    July 30, 2013
    Jon Masters looks at a smartphone app which could be the ‘disruptive technology’ that eases the way to interoperability in tolling systems. Consumer demand may soon drive the biggest step change yet in tolling. In the United States a new start-up company, Geotoll, has launched a smartphone app for electronic toll payment. It is not beyond possibility that rapid growth of the market for smartphones will continue – an estimated 50% of US citizens and 80% of Europeans now have one – and that the Geotoll brand
    Read More

Highlighted Content