Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Tags or communication based toll payment systems?
    January 20, 2012
    Midland Expressway Ltd's Tom Fanning discusses deployment of Near Field Communicationbased payment on the M6 Toll facility The M6 Toll's introduction from early next year of Near Field Communication (NFC) is a pragmatic response to the relative scarcity of tolled facilities and the concomitant low levels of tag take-up in the UK, according to the road's operator, Midland Expressway Ltd (MEL). Nevertheless, Dedicated Short-Range Communication (DSRC)-based tags operating at 5.8GHz are still a key part of the
    Read More
  • Transport problems need ''strong action from policymakers”
    June 7, 2012
    Taking advantage of the attendance of the heads of ITS Asia-Pacific, ITS America, Ertico – ITS Europe, and ITS Malaysia as the host nation of the recent 12th ITS Asia-Pacific Forum in Kuala Lumpur in April, ITS International initiated a round table discussion on the big ITS issues confronting the individual regions. For such a diverse collection of advanced and emerging nations spanning the globe, in terms of the advancement of ITS, a common single issue emerges above all others
    Read More
  • GPS delivers accurate journey time data for UTC
    January 27, 2012
    A new solution developed as a consequence of the UK's Freeflow project fuses GPS and UTC loop data to give more accurate predictions of journey times, benefting network managers and travellers alike. By Matt Cowley and Gareth Jones, Trakm8 and John Polak and Rajesh Krishnan, Imperial College London
    Read More
  • Yutraffic Studio launched in US as SaaS solution
    December 8, 2023
    It can 'ingest massive amounts of local and third-party data', including from connected vehicles
    Read More

Highlighted Content