Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • New York pioneers online mobile real-time bus tracking
    May 22, 2012
    An unusual technology collaboration. David Crawford investigates Early in January 2012, the New York City Metropolitan Transportation Authority (MTA) rolled out the first borough-wide implementation of its pioneering Bus Time online mobile real-time tracking service. The system allow commuters to track each bus on every route in real-time on the internet, via smartphones and by text messaging to a mobile phone. The MTA chose Staten Island for its first live launch due to it being the only one of the five Ne
    Read More
  • Trafik Stockholm uses data gathered from Bluetooth and Wi-Fi to alleviate congestion
    November 20, 2017
    Trafik Stockholm (TS) has chosen Blip Track technology from Denmark-based Blip Systems to alleviate congestion on the city's road by providing live traffic information via real-time and historical travel flow data from road users’ Bluetooth and Wi-Fi devices. Travel times are continuously updated in line with the behaviour of road users so that by considering their route and the time they depart, they can help to reduce bottlenecks and keep traffic moving. The technology provides a birds-eye view of the
    Read More
  • Europe’s EasyWay project accommodates political requirements
    May 29, 2013
    The EasyWay project has evolved to take account of political developments at the European level. By Jason Barnes The European Union’s (EU’s) EasyWay ITS deployment project has its roots in the ambitions of former European Commission President Jacques Delors with regard to truly international networks for energy, information and for transport. Definition of what became known as the Trans-European Transport Network (TEN-T) began back in 1994 with seven working groups. They produced an R&D and policy framework
    Read More
  • The future? It's remote, says Valerann
    January 4, 2024
    More responsive traffic management is of enormous value – and Valerann thinks its SaaS system, remotely deployed in Latin America, is able to identify incidents much more quickly, finds Andrew Stone
    Read More

Highlighted Content