Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Houston Metro upgrades time keeping and bid dispatch system
    January 6, 2016
    The Metropolitan Transit Authority of Harris County Texas (Metro) selected Init to provide a state-of-the-art bidding, time-keeping and dispatching software solution (Mobile-Perdis), together with a link to a third party scheduling system, enabling it to streamline labour and time intensive tasks to better manage their nearly 1,600 vehicle operators. Using Mobile-Perdis, Metro will be able to meet their specific dispatching needs without extensive customisation. Driving and work rules will be arranged i
    Read More
  • Loop detection still has a part in traffic management
    March 2, 2012
    Bob Lees, co-founder of Diamond Consulting Services, on why the loop detector just refuses to go away. The more strident proponents of newer and emergent detection technologies are quick to highlight what they see as the disadvantages, and hence the imminent passing, of the humble inductive loop. The more prosaic will acknowledge that loops continue to have a part to play in traffic management, falling back on the assertion that it is all a question of application. And yet year after year the loop, despite
    Read More
  • EVs & smart cities: Tritium keeps things moving
    December 3, 2018
    Electric vehicles are widely expected to play a major role in the smarter, cleaner cities of the future. Paul Sernia explains why – and looks at the place of ultra-rapid chargers as part of a versatile public infrastructure Electric vehicles (EVs) are widely expected to play a major role in the smarter, cleaner cities of the future. With no dirty tailpipe, EVs can help improve the polluted air of inner cities. And when deployed as widely shared assets – through car clubs, ride-sharing services and taxi
    Read More
  • Predictive analytics aid Cologne’s congestion management
    January 17, 2013
    The City of Cologne, Germany, and IBM have completed a smarter traffic pilot to predict and manage traffic flow and road congestion in the city. The pilot demonstrates how the city of Cologne can anticipate, better manage, and in many cases, avoid traffic jams and trouble spots across the city using analytics technology. Germany’s fourth largest city, Cologne has a population of just over one million, is a retail centre, hub for trade shows and a cultural center with many museums and galleries. The increas
    Read More

Highlighted Content