Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Smart parking technologies: solving drivers parking pain
    March 30, 2017
    Smarter parking can benefit city authorities and other road users as well as drivers looking for a space, argues Dr Graham Cookson. As witnessed by the recent announcements at the Consumer Electronics Show, the automotive industry continues to focus on the driving experience; moving from speed and handling towards safety and efficiency.
    Read More
  • Machine vision - cameras for intelligent traffic management
    January 25, 2012
    For some, machine vision is the coming technology. For others, it’s already here. Although it remains a relative newcomer to the ITS sector, its effects look set to be profound and far-reaching. Encapsulating in just a few short words the distinguishing features of complex technologies and their operating concepts can sometimes be difficult. Often, it is the most subtle of nuances which are both the most important and yet also the most easily lost. Happily, in the case of machine vision this isn’t the case:
    Read More
  • Growing use of video monitoring in traffic management
    February 2, 2012
    The county-wide expansion of CCTV coverage in Florida Department of Transportation's District Four is detailed by Citilog's Eric Toffin
    Read More
  • Half of passengers ‘would pay for better technology’
    August 2, 2013
    David Crawford considers the finding of a passenger attitude survey in nine cities worldwide. Three quarters of regular users of public transport in nine capital and other major cities worldwide believe that electronic ticketing would make travel easier; while an overwhelming 92% would welcome paperless travel in any form, according to a recent consumer survey from global management consultants Accenture. Of the 4,500 urban travellers aged over-18 who were quizzed, some 90% routinely used public transport.
    Read More

Highlighted Content