Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • MaaS Market conference platform for pioneering projects
    August 21, 2017
    In opening the session on putting MaaS ideas into practice, Hans Arby, chief executive of UbiGo, told the conference that, “MaaS can mean different things to different people. This is why we decided to run MaaS under real conditions and launch the Gothenburg pilot scheme in 2013.” The trial involved 70 households paying €130/month for 6 months with participants agreeing that 20 cars could be put into storage. More than 12,000 bookings/transactions took place during the trial and there were no drop-outs. Ac
    Read More
  • MaaS Market conference platform for pioneering projects
    August 21, 2017
    In opening the session on putting MaaS ideas into practice, Hans Arby, chief executive of UbiGo, told the conference that, “MaaS can mean different things to different people. This is why we decided to run MaaS under real conditions and launch the Gothenburg pilot scheme in 2013.” The trial involved 70 households paying €130/month for 6 months with participants agreeing that 20 cars could be put into storage. More than 12,000 bookings/transactions took place during the trial and there were no drop-outs. Ac
    Read More
  • Hartford’s tailors winter maintenance on Esri’s GIS platform
    August 5, 2016
    The in-house winter maintenance and vehicle tracking system built by the Public Works Department in Hartford, Connecticut, coped with record snowfalls and cut costs too. When it comes to dealing with the effects of mother nature, transport agencies can find themselves in a lose-lose situation: criticised if the roads or rail lines are disrupted by snow, ice or floods for more than a few hours and lambasted for wasting money if the equipment and stockpiles put in place for a hard winter remain unused.
    Read More
  • Developing an integrated WIM/ANPR enforcement system
    July 31, 2012
    The weigh in motion market remains especially buoyant and technological development continues to reflect this. Although there are major differences in operating philosophies, particularly between developed and developing countries, both the numbers of countries using Weigh In Motion (WIM) technology and the numbers of systems that they deploy are on the increase.
    Read More

Highlighted Content