Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Supply chain issues: AGD looks ahead
    June 2, 2022
    There are multiple causes for current global supply chain issues – and this isn’t likely to improve in the near future. Ian Hind of ITS manufacturer AGD Systems spells out how to mitigate the impact
    Read More
  • Reducing detection costs benefits intersection management
    February 3, 2012
    The continuing, favourable performance-versus-cost situation concerning detection and monitoring technologies is driving the proliferation of intelligence across road networks. The effective and safe management of intersections is a focus for network operators and systems manufacturers alike. The most complicated of road environments, and statistically among the least safe, intersections enjoy particular emphasis in longer-term work on cooperative infrastructure solutions. However there are current developm
    Read More
  • Texas, Oklahoma move to interoperable tolling
    April 25, 2013
    Electronic toll systems in Texas and Oklahoma could be interoperable as soon as 2014, according to toll authorities from both states. Moves to link tolling systems in Texas and Oklahoma will enable drivers with Texas tolling accounts or Oklahoma turnpike accounts to travel on the other state’s toll roads using their current toll tags. The tolls would be automatically billed to the out-of-state driver’s account. “Oklahoma Governor Mary Fallin said it would be good to have interoperability with other states,
    Read More
  • Europe agrees on polluter-pays principle for truck tolls
    May 16, 2012
    EU Member States will in future have the right to apply the polluter-pays principle when setting road tolls on trucks and lorries. They will be able to levy charges for external costs and vary tariffs in order to ease congestion during peak hours and to encourage fleet renewal. Earmarking of revenues for transport infrastructure was the key point of an informal deal reached on Monday evening between Parliament and Council representatives on the revised Eurovignette directive.
    Read More

Highlighted Content