Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • New opportunities in a data-rich future
    March 19, 2014
    Jason Barnes looks at where the detection and monitoring sector is heading. In the future, there will be no such thing as an un-instrumented road. Just a short time ago, that could have been a quote from a high-level policy document but with the first arrivals of vehicles with 802.11p connectivity – the door-opener to Vehicle-to-X (V2X) applications – it’s a statement which has increasing validity. The technology which uses our roads will also provide information on road conditions but V2X isn’t the only
    Read More
  • Urban utility
    July 24, 2012
    Steve Lane, Commercial Director at Triteq, talks about the successful deployment of ZigBee in Barcelona where a low-cost wireless metropolitan network for location and citizen services was established. The project, he says, demonstrates ZigBee's effectiveness as an urban communications system solution ZigBee is based on the IEEE radio frequency standard 802.15.4 - 2006 for Wireless Personal Area Networks (WPAN), which provides a license-free radio frequency for a flexible, robust private wireless network. Z
    Read More
  • Stop thinking and act on cooperative infrastructures
    February 2, 2012
    OmniAir's Tim McGuckin looks at why metropolitan transportation networks might be the key to securing the long-term funding of cooperative infrastructure
    Read More
  • Moovit digitises Irish CityLink transit
    July 27, 2021
    App identities wheelchair-accessible routes and stations across Ireland for travellers
    Read More

Highlighted Content