Imtech implements field service planning from Ortec and Sigmax

Engineers from Imtech Access and Security are using field service suite planning software from Ortec and Sigmax to optimise their field service scheduling. Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and mobile devices enables planners to see the curren
January 16, 2014 Read time: 1 min
Engineers from 769 Imtech Access and Security are using field service suite planning software from Ortec and 3871 Sigmax to optimise their field service scheduling.

Imtech is now able to send all work orders to field engineers automatically. The solution takes account if engineers’ qualifications and the requirements for the job, hours of work at the customer’s premises and appointments agreed with Imtech customers. The direct link between the planning system and Mobile Devices enables planners to see the current situation on the ground in real time, allowing Imtech to respond to planning changes with ease and to inform its customers ahead of time.

For more information on companies in this article

Related Content

  • Development of cooperative driving applications for work zones
    July 17, 2012
    The German AKTIV project is researching several cooperative driving applications for use in work zones. PTV's Michael Ortgiese details progress. The steep increases in traffic volumes predicted back in the early 1990s have unfortunately been proven to be more than accurate. In Germany, the AKTIV project continues to look into cooperative technologies' potential to reduce the impact of those increased traffic volumes and keep traffic moving despite limitations in infrastructure capacity.
    Read More
  • Moving pictures: live-stream body-worn cameras hit Manila
    June 5, 2018
    Makati, the financial centre of the Philippines, is home to just half a million residents. However, the daytime population of Makati - one of 16 cities that make up the metropolitan Manila area – is estimated to be more than three times that. Home to the highest concentration of multi-national and local corporations in the Philippines, it is a commercial hub: 600,000 vehicles are thought to move through downtown Makati on a typical weekday. Maintaining traffic flow and responding quickly to incidents is the
    Read More
  • Q&A: Oberthur Technologies
    November 19, 2013
    Didier Lamouche, Chief Executive Officer of Oberthur Technologies (OT), tells CARTES Daily News how his company is helping customers – and what he is looking forward to seeing at CARTES this week
    Read More
  • Ertico weaves tunnel visions into the ‘big picture’
    April 7, 2017
    As he takes the wheel at Ertico - ITS Europe, Jacob Bangsgaard talks to ITS International about the challenges and opportunities facing the organisation and the ITS industry. Ertico - ITS Europe’s new CEO, Jacob Bangsgaard, is no stranger to the organisation having spent five years there before moving to the FIA (Federation Internationale de l’Automobile) in 2006. Four years later he became director general of the FIA’s Region I (EMEA), which represents more than 100 mobility clubs, and in 2012 he joined Er
    Read More

Highlighted Content