Skip to main content

Helsinki rolls out contactless transit payment

Trams are latest mode to tap in, following ferry and metro, with buses to come
By Adam Hill March 3, 2025 Read time: 2 mins
There will be 4,000 new contactless payment terminals across the modes (© ReceiptHero)

Helsinki Regional Transport Authority (HSL) has extended its contactless payment pilot to trams as part of a gradual roll-out.

HSL is introducing contactless payment in the Finnish capital one mode of transport at a time, starting on the Suomenlinna ferry at the end of January. 

In February, it was extended to include metro stations and will eventually include commuter trains and orange trunk route buses - although not yet the city's blue buses, because their card readers are not yet enabled.

It means riders can now use contactless payment - with Visa or Mastercard, Google Pay or Apple Pay - to buy adult single tickets on trams, at all Metro stations, and at card readers located at the Market Square, Katajanokka and Suomenlinna ferry piers.

There is no physical ticket - the debit/credit card or phone payment app is simply presented to ticket inspectors when required.

There will be 4,000 new contactless payment terminals across the modes; as part of this overhaul of its payments system, HSL has enlisted ReceiptHero to supply its digital receipt service. 

It is aimed at business customers using corporate payment cards when commuting on local public transport: they can now receive digital receipts in real-time, making expense reporting fast and hassle-free.

This integration was made possible by transit payment processing specialist Littlepay, ensuring that each journey is automatically captured and sent to major expense platforms, including SEB Eurocard, Nordea First Card, Visma, Zevoy, Bezala, and Etasku.

Milla Wiksten, HSL head of unit/markets, says: “By partnering with ReceiptHero, we offer business travellers a seamless, efficient way to manage their expenses, reflecting our dedication to innovation and customer satisfaction."

The agency already offers HSL Commuter Benefit, an employer-subsidised commuter ticket for journeys between home and workplace, which is tax-free up to €3,400 per year to the individual, and has tax advantages to the company.

The contactless move aligns with the Finnish Treasury's Real-Time Economy project, which encourages the shift to eReceipts and promotes the transition toward a digitally-connected economy.

For more information on companies in this article

Related Content

  • Cubic Extend Opal Card Platform to commuters on Manly Fast Ferry, Sydney
    December 20, 2017
    Cubic Transportation Systems and Transport for New South Wales have expanded the Opal smart card ticketing system on Sydney's Manly Fast Ferry Service to enable passengers to pay for trips on their Opal card. The Manly Fast Ferry will now have a wider range of ticketing options available and allow card holders to tap onto the service using the existing smart card ticketing installed on the fleet. Cubic’s open APIs allow other companies using their own terminals and equipment to connect to the Opal payment
  • Cubic Technology to upgrade Los Angeles Metro ticketing system
    October 30, 2014
    Cubic Transportation Systems is to upgrade the Los Angeles County Metropolitan Transportation Authority (Metro) TAP universal fare collection system to provide a Payment Application Data Security Standard (PA DSS) certified application as well as extensive system-wide hardware and software upgrades. The US$9 million contract is an add-on to the original Universal Fare System (UFS) awarded to Cubic in 2002 to deliver the TAP system. The initiative will support new payment applications and Metro's resulti
  • Conduent to upgrade Ohio toll system
    July 23, 2020
    Equipment improvements along 216 lanes include toll collector-operated plazas
  • Ding Ding! Thales eases payment for riders on Hong Kong trams
    September 12, 2023
    Travellers can now use contactless and QR codes rather than just Octopus cards or cash