Skip to main content

Helsinki rolls out contactless transit payment

Trams are latest mode to tap in, following ferry and metro, with buses to come
By Adam Hill March 3, 2025 Read time: 2 mins
There will be 4,000 new contactless payment terminals across the modes (© ReceiptHero)

Helsinki Regional Transport Authority (HSL) has extended its contactless payment pilot to trams as part of a gradual roll-out.

HSL is introducing contactless payment in the Finnish capital one mode of transport at a time, starting on the Suomenlinna ferry at the end of January. 

In February, it was extended to include metro stations and will eventually include commuter trains and orange trunk route buses - although not yet the city's blue buses, because their card readers are not yet enabled.

It means riders can now use contactless payment - with Visa or Mastercard, Google Pay or Apple Pay - to buy adult single tickets on trams, at all Metro stations, and at card readers located at the Market Square, Katajanokka and Suomenlinna ferry piers.

There is no physical ticket - the debit/credit card or phone payment app is simply presented to ticket inspectors when required.

There will be 4,000 new contactless payment terminals across the modes; as part of this overhaul of its payments system, HSL has enlisted ReceiptHero to supply its digital receipt service. 

It is aimed at business customers using corporate payment cards when commuting on local public transport: they can now receive digital receipts in real-time, making expense reporting fast and hassle-free.

This integration was made possible by transit payment processing specialist Littlepay, ensuring that each journey is automatically captured and sent to major expense platforms, including SEB Eurocard, Nordea First Card, Visma, Zevoy, Bezala, and Etasku.

Milla Wiksten, HSL head of unit/markets, says: “By partnering with ReceiptHero, we offer business travellers a seamless, efficient way to manage their expenses, reflecting our dedication to innovation and customer satisfaction."

The agency already offers HSL Commuter Benefit, an employer-subsidised commuter ticket for journeys between home and workplace, which is tax-free up to €3,400 per year to the individual, and has tax advantages to the company.

The contactless move aligns with the Finnish Treasury's Real-Time Economy project, which encourages the shift to eReceipts and promotes the transition toward a digitally-connected economy.

For more information on companies in this article

Related Content

  • Sampo Hietanen’s mobility mission
    June 17, 2016
    For a decade Sampo Hietanen harboured a vision of an alternative form of mobility, now as CEO of MaaS Finland he is putting theory into practice. Sampo Hietanen has become the embodiment of Mobility as a Service (MaaS) – a concept he created 10 years ago while working for Finnish civil engineering giant Destia. “I had been working with the mobile sector on traffic information and started thinking what will happen when this becomes bigger,” he says.
  • Strike action prompts commuters to try something different
    June 2, 2014
    David Crawford highlights responses to transit disruption on both sides of the Atlantic. Shortly before workers at San Francisco Bay Area Rapid Transit (BART) began a lengthy round of pay and conditions-related strikes in summer 2013, impacting on the daily lives of 400,000 communities, online ridesharing group Avego publicised a new web address: bartstrike.com. By the start of the following week, Avego was encouraging stranded commuters to download its smartphone app by offering them the chance in a raffle
  • Octopus to deploy China transit pay card 
    April 26, 2021
    Contactless solution will be available to transport users in 300 cities in mainland China
  • Tech giants could herald loss of MaaS policy control
    March 25, 2020
    With tech giants targeting the transport sector, could local authorities lose control of their means of delivering policy?