Skip to main content

Helsinki rolls out contactless transit payment

Trams are latest mode to tap in, following ferry and metro, with buses to come
By Adam Hill March 3, 2025 Read time: 2 mins
There will be 4,000 new contactless payment terminals across the modes (© ReceiptHero)

Helsinki Regional Transport Authority (HSL) has extended its contactless payment pilot to trams as part of a gradual roll-out.

HSL is introducing contactless payment in the Finnish capital one mode of transport at a time, starting on the Suomenlinna ferry at the end of January. 

In February, it was extended to include metro stations and will eventually include commuter trains and orange trunk route buses - although not yet the city's blue buses, because their card readers are not yet enabled.

It means riders can now use contactless payment - with Visa or Mastercard, Google Pay or Apple Pay - to buy adult single tickets on trams, at all Metro stations, and at card readers located at the Market Square, Katajanokka and Suomenlinna ferry piers.

There is no physical ticket - the debit/credit card or phone payment app is simply presented to ticket inspectors when required.

There will be 4,000 new contactless payment terminals across the modes; as part of this overhaul of its payments system, HSL has enlisted ReceiptHero to supply its digital receipt service. 

It is aimed at business customers using corporate payment cards when commuting on local public transport: they can now receive digital receipts in real-time, making expense reporting fast and hassle-free.

This integration was made possible by transit payment processing specialist Littlepay, ensuring that each journey is automatically captured and sent to major expense platforms, including SEB Eurocard, Nordea First Card, Visma, Zevoy, Bezala, and Etasku.

Milla Wiksten, HSL head of unit/markets, says: “By partnering with ReceiptHero, we offer business travellers a seamless, efficient way to manage their expenses, reflecting our dedication to innovation and customer satisfaction."

The agency already offers HSL Commuter Benefit, an employer-subsidised commuter ticket for journeys between home and workplace, which is tax-free up to €3,400 per year to the individual, and has tax advantages to the company.

The contactless move aligns with the Finnish Treasury's Real-Time Economy project, which encourages the shift to eReceipts and promotes the transition toward a digitally-connected economy.

For more information on companies in this article

Related Content

  • Seamless and Q-Park partner on pay by phone parking
    April 26, 2013
    Swedish payment solutions provider Seamless and Q-Park, the country’s private car park operator are to partner on a project that will enable motorists to pay for parking via SEQR using their mobile phone. Customers simply use the SEQR app in the phone to scan a QR code, and then approve the transaction by entering their PIN. A customer paying for parking with SEQR can also extend the parking time directly from their mobile without needing to return to the car park. The customer receives an immediate digita
  • Bird app - now with extra bikes
    September 27, 2021
    Micromobility group is including local bike-share providers in its app in US and Norway
  • Mobile transport information across the Finnish–Russian border
    April 16, 2014
    The smart transport corridor between Helsinki in Finland and St Petersburg in Russia will bring new services for passengers, car drivers and public transport. Development of the Vedia multi-service concept, led by VTT Technical Research Centre of Finland and Vediafi, unites newly opened mobile services that will result in smoother passenger traffic across the Finnish–Russian border and enhance passenger experience and traffic safety. Vedia multi-service is a key element of the Finnish–Russian intelligent
  • Vehicle identification systems aid dynamic bus operations
    April 24, 2013
    David Crawford looks at a global trend towards more efficiency in less space As buses gain increased profile in the public transport mix needed for modal shift, attention is turning towards improving terminal layouts for more efficient handling of services and passengers. Locations, too, tend to be in central areas of cities, where sites are restricted and land values high. Enter the dynamic bus station, which uses modern vehicle identification systems to optimise space use and streamline service operation