Skip to main content

Helsinki rolls out contactless transit payment

Trams are latest mode to tap in, following ferry and metro, with buses to come
By Adam Hill March 3, 2025 Read time: 2 mins
There will be 4,000 new contactless payment terminals across the modes (© ReceiptHero)

Helsinki Regional Transport Authority (HSL) has extended its contactless payment pilot to trams as part of a gradual roll-out.

HSL is introducing contactless payment in the Finnish capital one mode of transport at a time, starting on the Suomenlinna ferry at the end of January. 

In February, it was extended to include metro stations and will eventually include commuter trains and orange trunk route buses - although not yet the city's blue buses, because their card readers are not yet enabled.

It means riders can now use contactless payment - with Visa or Mastercard, Google Pay or Apple Pay - to buy adult single tickets on trams, at all Metro stations, and at card readers located at the Market Square, Katajanokka and Suomenlinna ferry piers.

There is no physical ticket - the debit/credit card or phone payment app is simply presented to ticket inspectors when required.

There will be 4,000 new contactless payment terminals across the modes; as part of this overhaul of its payments system, HSL has enlisted ReceiptHero to supply its digital receipt service. 

It is aimed at business customers using corporate payment cards when commuting on local public transport: they can now receive digital receipts in real-time, making expense reporting fast and hassle-free.

This integration was made possible by transit payment processing specialist Littlepay, ensuring that each journey is automatically captured and sent to major expense platforms, including SEB Eurocard, Nordea First Card, Visma, Zevoy, Bezala, and Etasku.

Milla Wiksten, HSL head of unit/markets, says: “By partnering with ReceiptHero, we offer business travellers a seamless, efficient way to manage their expenses, reflecting our dedication to innovation and customer satisfaction."

The agency already offers HSL Commuter Benefit, an employer-subsidised commuter ticket for journeys between home and workplace, which is tax-free up to €3,400 per year to the individual, and has tax advantages to the company.

The contactless move aligns with the Finnish Treasury's Real-Time Economy project, which encourages the shift to eReceipts and promotes the transition toward a digitally-connected economy.

For more information on companies in this article

Related Content

  • $129.5 million Philadelphia fare system contract awarded to ACS
    March 26, 2012
    The Southeastern Pennsylvania Transportation Authority (SEPTA) board has voted to award a contract of up to US$129.5 million to ACS Transport Solutions Group for equipment and services for the installation of a modernised fare system under its new payment technologies (NPT) programme.
  • $129.5 million Philadelphia fare system contract awarded to ACS
    March 26, 2012
    The Southeastern Pennsylvania Transportation Authority (SEPTA) board has voted to award a contract of up to US$129.5 million to ACS Transport Solutions Group for equipment and services for the installation of a modernised fare system under its new payment technologies (NPT) programme.
  • Payment sticker equips cell phones for mobile payment
    July 18, 2012
    German company G&D has unveiled the first payment sticker to meet the specifications of the German banking industry. When the sticker is attached to a cell phone or smartphone, it enables contactless payment, even if the device itself is not NFC-enabled. The Seccos Mobile payment sticker is certified for the MasterCard contactless payment method PayPass. This allows bank customers worldwide to pay bills at over 350,000 PayPass locations.
  • Teleste to implement S-aware platform on Helsinki’s metro system
    November 1, 2018
    Finnish technology company Teleste will install a ‘situational awareness’ (S-aware) platform on Helsinki’s metro system. Part of a €2 million contract to improve passenger safety, the solution will be rolled out gradually next year and is expected to be complete in 2020. S-Aware collects real-time information from various subsystems and data sources to display a real-time view of the operational infrastructure. Teleste says the system will allow Helsinki City Transport to respond better to secur