Skip to main content

German city to test Cubic Transportation Systems’ virtual ticketing

Essener Verkehrs (EVAG) is to pilot Cubic Transportation Systems’ (CTS) NextAgent virtual ticketing solution with its regional commuters at the central station in Essen, Germany. NextAgent delivers the functionality of a staffed ticket office, including vending a comprehensive range of media such as smart cards, magnetic tickets, paper barcodes, e-ticketing and mobile ticketing. NextAgent’s integrated camera and document scanning enables photos and other personal documents to be verified. Live video lets cu
March 24, 2016 Read time: 1 min
Essener Verkehrs (EVAG) is to pilot 378 Cubic Transportation Systems’ (CTS) NextAgent virtual ticketing solution with its regional commuters at the central station in Essen, Germany.

NextAgent delivers the functionality of a staffed ticket office, including vending a comprehensive range of media such as smart cards, magnetic tickets, paper barcodes, e-ticketing and mobile ticketing. NextAgent’s integrated camera and document scanning enables photos and other personal documents to be verified.

Live video lets customers see and talk to a customer service representative no matter where that representative is located within the transport system.

Related Content

  • May 29, 2013
    Cubic unveils new virtual ticketing office
    According to Cubic Transportation Systems, its newly-launched NextAgent is a radical new concept in transport ticketing using high-speed video links that enable passengers to interact with ticketing staff in real time, 24 hours a day, 365 days a year. A hybrid of ticket office, call centre and ticket vending machine, NextAgent enables transit operators to respond to a number of significant trends in ticketing, including a preference from some passengers for the regular or occasional option of purchasing tic
  • February 11, 2016
    Abellio and Cubic trial UK’s first ‘video ticket office’ at Stansted Airport
    What is said to be the UK’s first ‘video ticket office’ NextAgent has arrived at Stansted Airport as transport provider Abellio and Cubic Transportation Systems (CTS) trial an innovative solution to improve ticket purchasing options for rail passengers. The new NextAgent, developed by CTS, will provide passengers with the benefit of a walk-up ticket office that will connect passengers via a live video-link to an Abellio Greater Anglia ticketing expert. The system is currently being trialled at Stans
  • August 22, 2016
    Cubic promotes the power of partnerships
    Cubic’s Andy Taylor considers the growing need for partnerships in the transportation sector. At the end of June, The Guardian newspaper in the UK broke a game-changing transport story – Sidewalk Labs, a secretive subsidiary of Alphabet, Google’s parent company, is working on a project that aims to radically overhaul parking and transportation in American cities.
  • February 26, 2014
    Cubic launches virtual video ticketing
    If you want to know the future of transport ticketing, make sure you visit the Cubic Transportation stand at Intertraffic Amsterdam 2014 and check out NextAgent, the virtual ticketing concept that is set to revolutionise the industry. NextAgent Video Ticket Office acts as a combination of a conventional ticket office, vending machine, and call centre. The passenger speaks and interacts, face-to-face, with a clerk throughout the ticketing process, just as they would at a traditional ticket window. The onl