First bus chooses Future Platforms to develop mobile offering

UK-based First Bus has selected Future Platforms to collaborate on a customer-first strategy which will gain an insight into its passengers and deliver evolved and smarter mobile services. It is anticipated to streamline operational efficiencies and increase uptake and loyalty. The project will focus on the passengers' first-to-last-mile needs by offering improved support and easier ticket purchasing options. James Timperley, director of retail development at First Bus said: “At First Bus we are
January 11, 2018 Read time: 1 min

UK-based First Bus has selected Future Platforms to collaborate on a customer-first strategy which will gain an insight into its passengers and deliver evolved and smarter mobile services. It is anticipated to streamline operational efficiencies and increase uptake and loyalty.

The project will focus on the passengers' first-to-last-mile needs by offering improved support and easier ticket purchasing options.

James Timperley, director of retail development at First Bus said: “At First Bus we are committed to investing in new technology and we’re pleased to be working alongside Future Platforms as part of our ongoing commitment to develop and improve our customer-facing apps. The use of our mTickets app is exceeding expectations and continues to grow daily and so we are looking to evolve this app, with Future Platforms, as part of our ongoing commitment to make bus travel a convenient, simple and attractive experience for our customers.”

Related Content

  • ‘Only 20% of people’ would put their child inside an AV, says Fujitsu
    July 24, 2018
    Only 20% of people would be prepared to put their child inside an autonomous vehicle (AV), according to research from Fujitsu. People are more anxious about adopting digital services in travel than they are in other areas of their lives, according to Russell Goodenough, the company’s managing director of business and transport. Just 40% of people would put their trust in an AV - and the transport sector is falling behind in the race to digitisation, the company says. Speaking at a media forum in Lo
    Read More
  • Collaboration on next generation intelligent travel research
    May 11, 2012
    Cubic Transportation Systems and the Jacobs School of Engineering at the University of California San Diego (UC San Diego) have entered into a collaborative partnership to research the next generation of intelligent travel technologies for cities. Cubic will contribute US$500,000 over five years to the UC San Diego Jacobs School of Engineering to fund research done by faculty, students and Cubic Transportation Systems staff. The project aims to achieve a better understanding of the application and use of em
    Read More
  • Mobinet counters weighty cross border concerns
    November 9, 2017
    A Mobinet pilot is combining onboard weighing with V2X comms to streamline vehicle weight enforcement. David Crawford reports. Pan-European, cross-border weigh-in-motion (WIM) for trucks is now a practical possibility, following successful Scandinavian trials within the EU-co-funded Mobinet (Internet of Mobility) programme. New technology is using strain sensors, located on load-bearing components and routinely installed in truck fleet management systems.
    Read More
  • Robotic Research: harnessing AV potential
    June 10, 2021
    Robotic Research is leading in AV R&D, from work with the US Army to enabling the first automated BRT line in North America: Gordon Feller assesses what the company is doing
    Read More

Highlighted Content