First bus chooses Future Platforms to develop mobile offering

UK-based First Bus has selected Future Platforms to collaborate on a customer-first strategy which will gain an insight into its passengers and deliver evolved and smarter mobile services. It is anticipated to streamline operational efficiencies and increase uptake and loyalty. The project will focus on the passengers' first-to-last-mile needs by offering improved support and easier ticket purchasing options. James Timperley, director of retail development at First Bus said: “At First Bus we are
January 11, 2018 Read time: 1 min

UK-based First Bus has selected Future Platforms to collaborate on a customer-first strategy which will gain an insight into its passengers and deliver evolved and smarter mobile services. It is anticipated to streamline operational efficiencies and increase uptake and loyalty.

The project will focus on the passengers' first-to-last-mile needs by offering improved support and easier ticket purchasing options.

James Timperley, director of retail development at First Bus said: “At First Bus we are committed to investing in new technology and we’re pleased to be working alongside Future Platforms as part of our ongoing commitment to develop and improve our customer-facing apps. The use of our mTickets app is exceeding expectations and continues to grow daily and so we are looking to evolve this app, with Future Platforms, as part of our ongoing commitment to make bus travel a convenient, simple and attractive experience for our customers.”

Related Content

  • ANPR developments in the Spanish market
    February 2, 2012
    Gonzalo García Palacios, R&D engineer with Quality Information Systems, writes about ANPR developments in the Spanish market In an increasing number of countries, Automatic Number Plate Recognition (ANPR) systems are a growing market. They have become a fundamental part of many ITS systems, whether publicly or privately owned, and essential to any user which looks seriously to give the best services to its customers or wants to improve its facilities' performance.
    Read More
  • UK government invests £7m to boost cycle safety
    February 27, 2018
    The UK government will invest £7m ($5m) in cycling projects to improve road safety and create more bike-friendly areas that encourage more people to cycle as part of everyday journeys. It is part of the Department of Transport’s (DoT’s) cycle safety review, which aims to ensure that the country’s roads are as safe as possible for everyone using them. Eight cities, which have already received help from the government to promote cycling, will be able to bid for an additional £6.5m ($4.6m) of funding to
    Read More
  • Detroit pilots new data standard for dockless mobility
    November 16, 2018
    Several organisations are coming together in Detroit, US, to pilot a new tool to analyse mobility data for dockless bikes and scooters. The aim is to allow urban authorities which work with dockless mobility providers to share and analyse trip data, including trip origins and destinations, neighbourhood availability, travel times and usage. This should give them the chance to allocate street space to sustainable transportation, improve safety and provide more equal access to transport services. Detroit M
    Read More
  • Siemens announces TfL deal
    March 21, 2018
    Siemens has announced a deal with Transport for London (TfL) which will see the German company create a real-time optimiser (RTO) for traffic control in the UK capital. Markus Schlitt, CEO of intelligent traffic systems at Siemens, said: “We are developing the most modern adaptive traffic control system on Earth.” The RTO will sit in London’s Surface Intelligent Transport System (SITS) and will help “really make London a much more liveable city”, Schlitt added. It is designed to optimise traffic signals b
    Read More

Highlighted Content