Skip to main content

Europe-bound drivers fail numbers test

With almost six million of the UK’s motorists expected to head to Europe before the end of 2015, new survey by RAC European Breakdown exposes Britons' ignorance of what to do if in distress on overseas roads. It found that most drivers can't name the European Union (EU)-wide three-digit number to call in emergencies. Only 38% know the correct answer is 112. Worryingly, 10 per cent think the normal UK 111 non-emergency NHS line extends its reach throughout the EU. A further 6 per cent confuse their contin
August 3, 2015 Read time: 2 mins
With almost six million of the UK’s motorists expected to head to Europe before the end of 2015, new survey by RAC European Breakdown exposes Britons' ignorance of what to do if in distress on overseas roads. It found that most drivers can't name the European Union (EU)-wide three-digit number to call in emergencies. Only 38% know the correct answer is 112.

Worryingly, 10 per cent think the normal UK 111 non-emergency NHS line extends its reach throughout the EU. A further 6 per cent confuse their continents and claim they would ring 911. This would, however, only get them through to Canada and the US's emergency services. One in 20 would call 101, which is Britain's non-emergency police hotline.

David Huggon, the manager of Europe-wide breakdown operations for the RAC, said: "We all recognise 999 as the main emergency phone number in the UK, but it appears that once we've left the country we leave our knowledge of who to ring in an emergency behind too.

"The 112 number works right across the EU, including the UK.

"But it doesn't get a lot of promotion - certainly not in Britain, where we have 999 anyway, but not a great deal in continental Europe either, although electronic motorway signage in some countries including France is used to remind drivers.”

Related Content

  • January 26, 2012
    IBTTA 2011 Annual Meeting highlights developing trends in tolling
    Alain Estiot, chief meeting organiser of this year's IBTTA Annual Meeting and Exhibition, talks about hot topics for discussion. The IBTTA's 79th Annual Meeting and Exhibition, which takes place this year in Berlin in September, will once again take many of the developing trends from around the world and look at their effects on the tolling sector. Host organisation Toll Collect's Alain Estiot, chief meeting organiser, says that the event has to be viewed against a backdrop of major global change.
  • September 15, 2016
    Deadlines approach for Europe’s automatic crash alert system
    The EU-co-funded I_ HeERO (Infrastructure_ Harmonised eCall European Pilot) project is working to ensure the readiness of national networks of call centres - known as public safety answering posts (PSAPs) - to deal with automated crash alerts arriving via the continent-wide 112 emergency phone number. Following on from its HeERO and HeERO2 pre-deployment predecessors, which enjoyed €16m (US$17.76m) in EU funding, the new initiative runs from 1 January 2015 to 31 December 2017. It has €30.9 million (US$34.
  • March 3, 2020
    How safe are smart motorways?
    A valiant attempt to ease the UK’s congested strategic road system? Or an idea that should never have seen the light of day? Alan Dron reports on the controversy over smart motorways...
  • November 7, 2012
    Europe's electronic toll service closer to operational reality
    After much debate and delay, a unifying European Electronic Toll Service is now finally on the horizon, says ASFiNAG’s Klaus Schierhackl. Here, he talks with Jason Barnes about what that might mean. Aworkable European Electronic Toll Service (EETS) which will allow truck drivers to travel across the continent and pay tolls using a single account and OnBoard Unit (OBU) was originally timetabled to be in place and operating by October of this year. A lack of urgency from some of the stakeholders involved in t