Skip to main content

Dubai introduces contactless payment on public transport

Dubai’s Road and Transport Authority (RTA) is to launch a contactless fare payment system on the city’s metro, public buses and water bus. Passengers will be able to pay by smart mobile phones using Near Field Communication (NFC) technology. The RTA says that contactless technology, where the mobile phone is passed over sensors mounted on the access gates to public transport stations, is the first of its kind in the Middle East.
October 19, 2012 Read time: 1 min
6700 Dubai's Roads and Transport Authority (RTA) is to launch a contactless fare payment system on the city’s metro, public buses and water bus. Passengers will be able to pay by smart mobile phones using Near Field Communication (NFC) technology.

The RTA says that contactless technology, where the mobile phone is passed over sensors mounted on the access gates to public transport stations, is the first of its kind in the Middle East.

H.E. Matar Al Tayer, chairman of the board and executive director of the RTA, says “The new service enables public transport users to pay their fares through the e-payment portal, top-up their Nol accounts electronically, and query balances via phone. The RTA has coordinated a trial run of the service with telecommunication providers Etisalat and Du to assess the performance of the service before its official launch in mid 2013.”

Related Content

  • February 2, 2012
    Dubai bus stops on Google Earth
    In an initiative unprecedented across the Middle East and North Africa, Dubai’s Roads & Transport Authority (RTA) has teamed up with Google to upload Dubai public bus stop information on the digital space of Google Earth.
  • December 16, 2013
    Smart phones offer smarter way to pay for travel
    David Crawford reviews developments in near field communications for mass transit payments. ‘A carefully-designed and well-implemented mobile near field communications (NFC) solutions can give passengers a compelling experience that will encourage them to make greater use of public transport.’ That was the confident conclusion of a recent joint White Paper drawn up by the International Association of Public Transport and the global mobile operators’ representative group GSMA.
  • January 25, 2012
    Anywhere card delivers prepaid contactless ticketing
    David Crawford investigates a far reaching initiative in integrated travel. The Port Authority Transit Corporation (PATCO), an operator of high speed commuter rail in the north eastern US, is not one of the world's best known transit providers. Its 13 stations along a single east-west route (three of them interchanges with other regional commuter lines) handle 40,000 passengers a day, travelling to and from Philadelphia, the US' fifth most populous city.
  • April 10, 2019
    Serco wins Dubai Metro contract extension to 2021
    Serco has signed a two-year extension with Dubai’s Roads and Transport Authority (RTA) to continue operating and maintaining Dubai Metro until September 2021. HE Mattar Al Tayer, director general and chairman of the board of executive directors of the RTA, says: “Serco has delivered operational performance levels on the Dubai Metro with a high train service availability of 99.9% and a punctuality of 99.8%, achieving a record of 204 million journeys in 2018.” The £140m contract includes the operation