Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • TfL and Cubic agree to licence London’s contactless ticketing system for use worldwide
    July 14, 2016
    Transport for London (TfL) has announced its contactless ticketing system is set to be used by other major cities across the globe as part of a deal worth up to US$20 million (£15 million, which will be used to help deliver a fares freeze that the Mayor of London, Sadiq Khan has announced across TfL services for the next four years. TfL signed a deal with Cubic Transportation Systems (CTS), allowing them to adapt the capital’s contactless ticketing system worldwide. It is the first of a number of plann
  • Consortium tests autonomous bus in Greece 
    February 10, 2021
    Iseauto is part of the EU-funded Fabulos project to see how cities can use passenger AVs
  • Authorities look to MaaS for new solutions and cost savings
    July 18, 2017
    The structure of society and the way in which our cities work will be completely transformed by Mobility as a Service (MaaS), Finland’s minister of transport and communications Anne Berner, told ITS International’s recent MaaS Market conference 2017 in London. In her keynote address, Berner told a packed audience of more than 200 ITS professionals that MaaS has the potential to help governments around the world meet their big city targets such as the rate of employment, the environment, the efficient use of
  • TfL to trial new bus sensor technology
    August 1, 2014
    Transport for London (TfL) is to trial detection software to enhance bus driver awareness of pedestrians and cyclists. The six-week trial will start later this month as part of a continued drive to improve road safety in the capital. Four buses will be fitted with brand new pedestrian and cyclist detection software which directly alerts bus drivers when pedestrians and cyclists are moving close to their vehicles, helping to reduce collisions. TfL is trialling two systems, CycleEye from Fusion Processi