Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • First pan-London Car Club Action Plan launched
    May 21, 2015
    Around 85 per cent of UK car club members already based in London New plan will help reach new joint target of one million London car club members by 2025 Future growth of car clubs will help improve London’s air quality and reduce congestion in the Capital A new ‘strategy for car clubs’ in London has been launched today (21 May), to encourage residents and businesses across the capital to sign up to car club schemes as an alternative to direct car ownership. The new action plan, jointly developed b
  • New name offers new solutions
    November 26, 2013
    Pete Goldin examines Nokia’s rationale for combining its location services, digital mapping and other capabilities under the HERE brand. While it has divested itself of its mobile phone business to Microsoft, Nokia has kept hold of its HERE business unit and brand which incorporates the company’s location services with digital mapping and other capabilities. The creation of HERE is much more than rebranding as its services are heading off the map and into the cloud. “HERE offers the first location cloud
  • Waze and TfL collaborate to help ease congestion in London
    October 12, 2016
    Waze, the free, real-time crowd-sourced traffic and navigation app powered by the world’s community of drivers, is to partner with Transport for London (TfL), which will provide its real-time government-reported construction, collision and road closure data from its open API to Waze for the app to confidently and accurately provide information to drivers to enable them to plan their journeys. It is hoped that this will be the first of many British collaborations. The Waze Connected Citizens Program is d
  • Acusensus phone-detection units arrive on English roads
    August 1, 2023
    Australian road safety company says trailer units will be positioned on selected highways