Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

Related Content

  • November 10, 2015
    User-based insurance joins the battle for big data
    User-based insurance is blazing a trail others would like to follow and is also discovering the challenges. The ITS sector needs to keep a very careful eye on the automotive industry: “There’s a war going on in the connected car space creating richer datasets than we ever imagined possible” says Paul Stacy, research and development director of Wunelli, part of the LexisNexis group. The car makers have gone way beyond infotainment, unlocking huge amounts of data in the process … facts and figures which the i
  • March 7, 2014
    TfL to launch world-leading trials of intelligent pedestrian crossing technology
    The Mayor of London, Boris Johnson, and Transport for London (TfL) have outlined plans for trialling new pedestrian crossing sensors to help make it easier and safer for people to cross the road throughout the capital. The introduction of pedestrian Split Cycle Offset Optimisation Technique, or pedestrian SCOOT, is the first of its kind in the world and uses state-of-the-art video camera technology to automatically detect how many pedestrians are waiting at crossings. It enables the adjustment of traffi
  • September 30, 2015
    Mayor unveils expanded traffic-busting plans to keep London moving
    The Mayor of London, Boris Johnson, has unveiled the new measures Transport for London (TfL) is introducing to ease traffic in the capital and minimise disruption on the roads as major work to improve the network continues as part of the Mayor’s US$6 billion Road Modernisation Plan. The innovations include: Trials of new technology - for the first time on the TfL road network a new generation of digital road signs will provide people with real-time information on journeys using major routes into London.
  • February 3, 2012
    Receiving real time passenger information in Finland
    David Crawford sees lively prospects for Finnish innovation