Cubic and Abellio win at the Global AirRail Alliance Awards

Cubic Transportation Systems (CTS) and Abellio East Anglia has received the Best Product/Innovation of the Year award for NextAgent at the Global AirRail Alliance (GARA) Awards. Cubic’s NextAgent combines a virtual walk-up ticket office, a ticket vending machine and a video-linked call centre. In October 2015, Cubic and Abellio Group partnered to trial NextAgent at Stansted Airport to assist passengers en route from plane to train and to their final destinations. NextAgent technology provides a virt
November 15, 2016 Read time: 1 min
378 Cubic Transportation Systems (CTS) and Abellio East Anglia has received the Best Product/Innovation of the Year award for NextAgent at the Global AirRail Alliance (GARA) Awards.

Cubic’s NextAgent combines a virtual walk-up ticket office, a ticket vending machine and a video-linked call centre. In October 2015, Cubic and Abellio Group partnered to trial NextAgent at Stansted Airport to assist passengers en route from plane to train and to their final destinations.

NextAgent technology provides a virtual ticket office and customer information point in remote locations where there is limited space for a full ticket office. NextAgent operators can remotely answer customer questions, provide advice about best fares and reassure passengers about their onward travel. The ability to provide this service is central to the high value Abellio places on the customer experience.

Related Content

  • February 2, 2017
    Cubic to expand University of Maryland NextBus system
    Cubic Transportation Systems has been awarded a US$1.1 million, five-year contract extension from the University of Maryland (UMD) to upgrade its bus fleet management system, which currently features approximately 80 buses. They all have NextBus hardware capabilities, including GPS-based trackers, driver control units and automatic vehicle location to inform passengers of the place and time of bus arrivals. Under the contract extension, Cubic will enhance UMD’s smart bus offering by providing features su
    Read More
  • October 7, 2015
    Cubic signs contract with Transport Scotland
    Cubic is celebrating the signing of a landmark contract with Transport Scotland here at the 2015 ITS World Congress, to support delivery of the Traffic Scotland service. The deal, worth an estimated €XX million, extends Cubic’s 20 year history of delivering services for Transport Scotland.
    Read More
  • June 13, 2016
    Cubic unveils NextTraffic at ITS America 2016 San Jose
    Today, here at ITS America 2016 San Jose, Cubic is launching a new transportation and traffic management solution, NextTraffic, built on the Microsoft Azure cloud platform. The product leverages Cubic’s expertise in transportation payment and information technologies with Microsoft’s leadership in enterprise solutions.
    Read More
  • April 16, 2018
    Auckland reduces airport journey times
    Getting from the centre of Auckland to the city’s airport used to be fraught with unwanted stress for passengers – but a new system combining radar, Bluetooth and Wi-Fi is smoothing things over. Andrew Stone investigates. Struggling to cope with steady growth in passenger numbers and the costly traffic congestion which that can entail, New Zealand’s Auckland International Airport has deployed an innovative system that is smoothing traffic and passenger flows. The same system is also offering new, data-led
    Read More

Highlighted Content