Skip to main content

CityBus pioneers smart bus travel in Kuwait

Kuwait’s public transport operator, CityBus, has completed the roll-out of an innovative smart card scheme in partnership ticketing technology specialists Parkeon. The bus company, which completes over 65 million passenger journeys each year, is now operating a smart card scheme across its network, utilising Parkeon’s Wayfarer150 ticketing platform, which has been upgraded across the fleet of around 400 buses to meet the requirements of the new system. Data provided by the new system provides CityBus wit
December 9, 2013 Read time: 2 mins
Kuwait’s public transport operator, CityBus, has completed the roll-out of an innovative smart card scheme in partnership ticketing technology specialists 251 Parkeon.

The bus company, which completes over 65 million passenger journeys each year, is now operating a smart card scheme across its network, utilising Parkeon’s Wayfarer150 ticketing platform, which has been upgraded across the fleet of around 400 buses to meet the requirements of the new system. Data provided by the new system provides CityBus with valuable information on trends and passenger demographics, which enables them to make adjustments and improvements to their services.

“The greatest advantage for us moving to smartcards was the almost immediate stop to fraud which existed due to paper passes,” said Jamil Malik, CityBus Chief Operating Officer. “This factor, combined with timely renewals, has helped to achieve additional monthly revenue and provided additional flexibility allowing us to increase our product range, ultimately benefitting our customers.”

Related Content

  • A fresh approach to electronic fee collection
    July 16, 2012
    The Utah Transit Authority (UTA) is pioneering fresh approaches to Electronic Fee Collection (EFC) deployment in the US. Its new system, operational since January 2009 on all buses and commuter trains, is the country's first full-network rollout of transit e-ticketing technology built on an open-payment network, according to the organisation's Technology Programme Development Manager Craig Roberts.
  • Mobile payment technologies for Australia
    October 11, 2016
    Contactless technology, the ability to tap your bank issued card or enabled mobile device to make a payment, has brought speed and simplicity to the in-store shopping experience. Doug Howe explains how innovations, like Contactless, in the mobile and banking industries have the potential to transform public transportation. Q Why is public transportation ripe for transformation? A Today, more than half the world’s population lives in cities; that’s a figure set to increase to 70% by 2050. International
  • Meeting the challenges of smartcard fare payment
    July 4, 2012
    David Crawford monitors a growing trend in contactless smartcard ticketing The north east United States has become a hive of activity in the smart fare payment arena. In October 2011, the New York Metropolitan Transportation Authority (MTA) published, as a preliminary to an imminent procurement process, the detailed concept of its New Fare Payment System (NFPS). Based on open payment industry standards, this is designed to be implemented on all MTA bus and subway services operated by New York City Transit (
  • Navigating the data privacy landscape
    July 24, 2023
    If customer data is not protected then the journey towards better, less polluting public transport solutions is likely to be delayed, warns Alexis Suggett of Cubic Transportation Systems