Skip to main content

Chicago integrates regional transit fares

Travellers in Chicago will soon be able to use a single app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region. The Chicago Transit Authority (CTA), suburban bus operator Pace and commuter rail system Metra have awarded Cubic Transportation Systems a US$5.4 million contract to supply an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (
December 16, 2014 Read time: 3 mins
Travellers in Chicago will soon be able to use a single app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region. The 1000 Chicago Transit Authority (CTA), suburban bus operator Pace and commuter rail system Metra have awarded 378 Cubic Transportation Systems a US$5.4 million contract to supply an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (NFC), account management and advanced trip planning features that work across all three regional agencies.

The new mobile app and associated services extend the Cubic-supplied Ventra fare payment system to enable a smart phone-based common payment solution and is the first truly regional transit app in the United States and the first to integrate proof-of-payment (both visual inspection and 2D bar code scanning) mobile commuter rail ticketing with NFC fare processing for CTA rail and bus operations across both CTA and Pace.  

The solution is being provided as a managed service and is supported via the integration of Cubic’s NextWave Mobile Business System and GlobeSherpa’s mobile ticketing platform.  It integrates with Ventra’s back office system using Cubic’s NextCity portfolio of account-based open payment solutions for transportation applications. NextWave is a comprehensive platform that enables transit operators to provide new mobile services to their customers while minimising changes to fare systems and equipment. Cubic’s NextAccount and Cubic Payment Application components drive the single account for Ventra’s payment processing and back office systems across the three transit operators for transactions paid through the app, and all three NextCity elements are integrated with the GlobeSherpa platform.

With the new app, Metra passengers may use their mobile devices for both purchase and display of tickets and registered Ventra users will be able to manage their Metra mobile tickets, too. Ventra customers also will be able to use the app to add value to their card and manage their account including ordering and registering a card, checking balances and managing payment and auto load.  In later releases, Ventra customers with NFC phones will be able to store a virtual Ventra card in the phone and simply tap their phone at CTA rail turnstiles and to board CTA and Pace buses to access the system.

“The Ventra mobile app is symbolic of the cooperation of all agencies working closely together to deliver quality transportation services to our customers in Chicago and its suburbs, and finally brings our region a seamless fare payment system that has long been the goal of transit advocates," said Michael Gwinn, director of revenue and fare systems at  CTA.

“Consumers depend on their mobile devices and we believe the new Ventra mobile app will be a ‘must-have’ app for public transit users of CTA, Pace and Metra. The app will simplify journeys for travellers in the Chicago region and represents an important deployment of Cubic’s innovation and technology consistent with our NextCity vision," said Matt Cole, Cubic Transportation Systems’ executive vice president and deputy for strategy, business development and diversification.

For more information on companies in this article

Related Content

  • Illinois EPA funds cleaner transport options in Chicago area
    December 13, 2018
    The Illinois Environmental Protection Agency (EPA) has pledged approximately $19 million in its first round of funding to help transit agencies invest in cleaner modes of transport. This initial round has been distributed to local companies as part of the Driving a Cleaner Illinois Programme – an initiative which seeks to improve air quality in the state by removing old diesel engines from service. Funding is expected to provide clean air benefits for working families and children in ‘environmental jus
  • Transportation hub the centre of sustainable urban development
    November 21, 2012
    A marriage of transit, technology and culture is taking shape in Minneapolis, with ITS systems vital to hopes for a sustainable development centred on a hub of public transportation. Construction started in July this year on ‘The Interchange’ – a station in the Midwest US city of Minneapolis claimed as the most spectacular expression yet of the fast-spreading North American concept of transit-oriented development (TOD). Due for completion in 2014, the Interchange is designed as a multi-modal public transpor
  • Cubic to trial open loop payment fare ticketing in Sydney, Australia
    December 19, 2016
    Cubic Transportation Systems (CTS) has been awarded a contract worth US$7.6 million (AU$10.2 million) from Transport for New South Wales to deliver a trial of an open loop payments ticketing technology to Sydney, Australia’s largest city. The trial, to begin in 2017, will allow Sydney commuters using participating payment schemes to tap their contactless bankcard directly on Opal readers at the trial site to pay for travel. According to Tom Walker, senior vice president and managing director of Asia
  • Cubic executive joins Tourism and Transport forum Australia board
    March 1, 2018
    Cubic Transportation Systems’ (CTS') senior vice president and managing director Tom Walker has been appointed to the advisory board of the Tourism and Transport Forum Australia (TTF). The industry group is a national member-funded CEO collective that advocates the public policy interests of corporations and institutions in transport, tourism and aviation. Matt Cole, president of CTS, said: “We are delighted that one of our most senior executives with such strong industry credentials has been invited to