Skip to main content

Chicago integrates regional transit fares

Travellers in Chicago will soon be able to use a single app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region. The Chicago Transit Authority (CTA), suburban bus operator Pace and commuter rail system Metra have awarded Cubic Transportation Systems a US$5.4 million contract to supply an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (
December 16, 2014 Read time: 3 mins
Travellers in Chicago will soon be able to use a single app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region. The 1000 Chicago Transit Authority (CTA), suburban bus operator Pace and commuter rail system Metra have awarded 378 Cubic Transportation Systems a US$5.4 million contract to supply an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (NFC), account management and advanced trip planning features that work across all three regional agencies.

The new mobile app and associated services extend the Cubic-supplied Ventra fare payment system to enable a smart phone-based common payment solution and is the first truly regional transit app in the United States and the first to integrate proof-of-payment (both visual inspection and 2D bar code scanning) mobile commuter rail ticketing with NFC fare processing for CTA rail and bus operations across both CTA and Pace.  

The solution is being provided as a managed service and is supported via the integration of Cubic’s NextWave Mobile Business System and GlobeSherpa’s mobile ticketing platform.  It integrates with Ventra’s back office system using Cubic’s NextCity portfolio of account-based open payment solutions for transportation applications. NextWave is a comprehensive platform that enables transit operators to provide new mobile services to their customers while minimising changes to fare systems and equipment. Cubic’s NextAccount and Cubic Payment Application components drive the single account for Ventra’s payment processing and back office systems across the three transit operators for transactions paid through the app, and all three NextCity elements are integrated with the GlobeSherpa platform.

With the new app, Metra passengers may use their mobile devices for both purchase and display of tickets and registered Ventra users will be able to manage their Metra mobile tickets, too. Ventra customers also will be able to use the app to add value to their card and manage their account including ordering and registering a card, checking balances and managing payment and auto load.  In later releases, Ventra customers with NFC phones will be able to store a virtual Ventra card in the phone and simply tap their phone at CTA rail turnstiles and to board CTA and Pace buses to access the system.

“The Ventra mobile app is symbolic of the cooperation of all agencies working closely together to deliver quality transportation services to our customers in Chicago and its suburbs, and finally brings our region a seamless fare payment system that has long been the goal of transit advocates," said Michael Gwinn, director of revenue and fare systems at  CTA.

“Consumers depend on their mobile devices and we believe the new Ventra mobile app will be a ‘must-have’ app for public transit users of CTA, Pace and Metra. The app will simplify journeys for travellers in the Chicago region and represents an important deployment of Cubic’s innovation and technology consistent with our NextCity vision," said Matt Cole, Cubic Transportation Systems’ executive vice president and deputy for strategy, business development and diversification.

For more information on companies in this article

Related Content

  • Tech advances create MaaS without compromise
    August 29, 2019
    Advances in technology make it possible for authorities to compile and maintain MaaS platforms cheaply - and without relinquishing control to third parties. Colin Sowman finds out more… It is increasingly clear that local authorities’ reluctance to implement Mobility as a Service (MaaS) is based on politics and finance. However, the technology underpinning MaaS is evolving rapidly and is presenting new solutions. At its heart, the political resistance comes down to the divide between the ethos of public
  • Collaboration on next generation intelligent travel research
    May 11, 2012
    Cubic Transportation Systems and the Jacobs School of Engineering at the University of California San Diego (UC San Diego) have entered into a collaborative partnership to research the next generation of intelligent travel technologies for cities. Cubic will contribute US$500,000 over five years to the UC San Diego Jacobs School of Engineering to fund research done by faculty, students and Cubic Transportation Systems staff. The project aims to achieve a better understanding of the application and use of em
  • Vancouver's metro transport promotes alternatives to driving
    January 26, 2012
    David Crawford looks at Vancouver and the legacy of a Olympic transport success
  • Debating contactless toll charging by smartphone
    April 25, 2012
    Developments in the mass transit sector could provide indicators of potential for greater use of mobile consumer electronic devices for charging and tolling, according to Consult Hyperion’s Mike Burden. However, opinion among toll system suppliers is divided. Jason Barnes reports The combination of mass-market devices and their protocols, typified by smartphones featuring near field communication (NFC), points to some exciting cross-fertilisation possibilities in the charging and tolling sector, says Consul