Skip to main content

Chicago implements new bus management technology

Chicago Transit Authority (CTA) is implementing a new technology designed to reduce delays and provide a more consistent and reliable bus service. The Bus Transit Management System (BTMS) provides real-time monitoring of bus movements and real-time communications between bus drivers and CTA’s control centre. The system will allow buses to more quickly adapt to changing traffic and street conditions, and help avoid the two biggest challenges facing bus service: bus “bunching” and long waits between buses.
May 13, 2015 Read time: 2 mins
1000 Chicago Transit Authority (CTA) is implementing a new technology designed to reduce delays and provide a more consistent and reliable bus service.

The Bus Transit Management System (BTMS) provides real-time monitoring of bus movements and real-time communications between bus drivers and CTA’s control centre. The system will allow buses to more quickly adapt to changing traffic and street conditions, and help avoid the two biggest challenges facing bus service: bus “bunching” and long waits between buses.

Touch-screen terminals on every CTA bus provide improved two-way communication between drivers and CTA’s Communication and Power Control (C/PC), the command centre that monitors all bus and train operations throughout the service region.

The system enables the control centre to better track the location and movement of buses, and quickly convey route or speed changes to operators in order to ensure proper spreading of buses and adherence to schedule when possible. If control centre personnel detect conditions that could lead to a service delay or bus bunching—more than one bus arriving at a stop at or near the same time—they can instruct the driver to adjust the route accordingly.

The control centre can also relay messages to multiple buses about instantaneously.

By later this summer, all of CTA’s approximately 1,800 buses will be equipped with BTMS.

For more information on companies in this article

Related Content

  • Caltrans takes the long view of transport
    October 21, 2016
    Caltrans’ Malcolm Dougherty took time out of his schedule at ITS America 2016 in San Jose to talk to ITS International about current and future challenges. As director of California Department of Transportation (Caltrans) since mid-2012, many would say that Malcolm Dougherty has one of the best jobs in transportation. Caltrans is one of the most progressive and innovative transport authorities, implementing policies to encourage cycling, piloting new
  • US transport agencies get ITS from Mentor Engineering
    December 17, 2012
    Canada-headquartered Mentor Engineering is to provide several agencies with comprehensive Intelligent Transportation Systems to help them better manage operations and enhance customer service. Capital Area Rural Transportation (CARTS) in Austin, Texas, has been a long-time Mentor paratransit client. Now, CARTS will be implementing Mentor’s fixed route solution, which includes the Mentor MyRide passenger information system. With MyRide, passengers are able to get real-time schedule and bus information anywhe
  • Demand-responsive transport keeps things flexible
    July 20, 2023
    Mobility needs change: Elena Ziller of OpenMove explains why demand-responsive transport is emerging as a hot mobility trend – and why it’s not without challenges
  • Wrong Way Detection System prevents accidents, improves safety
    January 31, 2012
    In 2006, within a span of four months, two incidents of drivers entering the 16km-long Westpark Tollway in Houston, Texas resulted in horrific accidents that caused a number of fatalities. As a result, Harris County Toll Road Authority (HCTRA) began investigating technologies that could help detect vehicles entering the tollway in the wrong direction.