Skip to main content

Charlotte to improve city services with Microsoft tech

The US city of Charlotte in North Carolina has entered into a three-year agreement with Microsoft to launch a smart city initiative. The city says it will use Microsoft technologies to improve city services with the aim of establishing a regional centre of excellence in Internet of Things, with a commitment to regional smart city start-ups. Both parties will carry out pilot programmes focused on improving mobility for residents, smart transit systems, public Wi-Fi connectivity, public safety infrastru
November 14, 2019 Read time: 1 min
The US city of Charlotte in North Carolina has entered into a three-year agreement with 2214 Microsoft to launch a smart city initiative.


The city says it will use Microsoft technologies to improve city services with the aim of establishing a regional centre of excellence in Internet of Things, with a commitment to regional smart city start-ups.

Both parties will carry out pilot programmes focused on improving mobility for residents, smart transit systems, public Wi-Fi connectivity, public safety infrastructure and safer neighbourhoods.

As part of the deal, Microsoft is to offer technology training for various volunteer initiatives throughout the city.

Charlotte city manager Marcus D. Jones says: "Inspiring innovation and applying data science to make better decisions makes resident quality of life better.”

Related Content

  • May 18, 2018
    Joining the dots: four ways to help cities make the connection
    Smoothing the path to connected transportation systems in urban areas all round the world takes a lot of planning: Cisco’s Kyle Connor lays out the four key areas on which he thinks cities should focus. Forward-thinking cities around the world are exploring innovative, new ways to leverage the Internet of Things (IoT) and related technologies to create more connected and efficient transportation systems. Through greater digitisation and connectivity, cities can optimise public transit routes, reduce
  • December 10, 2015
    Phoenix rises to the Smart City challenge
    Andrew Bardin Williams looks at the City of Phoenix where voters backed a $30bn plan to revamp its transportation network to cultivate a more connected community. According to a Land Use Institute study, half of all Americans and even more millennials (63%) would like to live in a place where they do not need to use a car very often. The City of Phoenix is putting in place plans to revamp its urban development and transportation policies to meet these changing quality of life perceptions.
  • May 1, 2025
    Keys to the Kingdom
    Saudi Arabia is investing heavily in smart infrastructure projects. Zeina Nazer takes a look at them – from Riyadh Metro to the controversial ‘vertical urbanism’ of The Line
  • June 29, 2022
    How public transit improves quality of life
    There are various reasons why Mobility as a Service is catching on more in Europe than the US – but there are still other ways in which access to mobility can be improved across the states, finds Gordon Feller