Skip to main content

Cash injection to deliver smart card technology to UK rail passengers

The UK government is investing US$4.4 million into a trial of paperless ticketing as it starts its multi-million pound push to deliver smart card technology to rail passengers across the south east, Transport Minister Norman Baker has announced. Train operator c2c, which operates between London and the Essex coast, will upgrade ticketing systems at all of its stations outside London, paving the way for passengers to start using smart cards in the region. This will be rolled out on services outside London fr
September 2, 2013 Read time: 3 mins
The UK government is investing US$4.4 million into a trial of paperless ticketing as it starts its multi-million pound push to deliver smart card technology to rail passengers across the south east, Transport Minister Norman Baker has announced.

Train operator c2c, which operates between London and the Essex coast, will upgrade ticketing systems at all of its stations outside London, paving the way for passengers to start using smart cards in the region. This will be rolled out on services outside London from January and those into the capital from April.

The pilot is the first major step for the 1837 Department for Transport’s US$70 million south east flexible ticketing scheme, which has been launched to promote seamless and convenient travel across the region.

Baker said: “Smart ticketing is the passport for more efficient and flexible travel for passengers and I want to see this technology rolled out as far and as quickly as possible. This pilot with c2c is a vital step in making that ambition a reality and will be used as a benchmark to drive innovation across the rail network for years to come.

“We want to build a stronger economy in a fairer society and this will not only help the tens of thousands of passengers who use these services every day but will also deliver benefits to our economy by getting commuters to their places of work quickly and on time.

The Department for Transport will evaluate the results of the pilot as part of government plans to roll out smart ticketing across the entire south east region by the end of 2015.

c2c currently operates 26 railways stations, serving 90,000 passengers daily.

c2c managing director Julian Drury commented: “We’re delighted that passengers on c2c will be the first to benefit from the government’s expansion of smart ticketing across the south east. We are already the first train company to have ticket barriers in place at every single station, and we’ll be working closely with the Department for Transport over the next few months to ensure c2c passengers can enjoy a simple and flexible ticketing system which lets them beat the queues and makes their journeys easier from early next year.”

Related Content

  • February 4, 2015
    A better use for the UK’s commuter railways?
    A new report by think tank the Institute of Economic Affairs looks at an alternative to expanding the rail network in the UK. The report, Paving over the tracks: a better use of Britain’s railways?, by Paul Withrington and Richard Wellings outlines how commuters could pay over 40 per cent less for their journeys and more passengers could enjoy the luxury of a seat if the industry was sufficiently liberalised to allow some commuter railways in London to be converted into busways. The success of the bu
  • November 26, 2015
    UK Spending Review ‘increases capital investment in transport by 50%’
    UK Chancellor George Osborne announced major investments in transport in the government’s Spending Review and Autumn Statement, despite a 37 per cent cut in the Department for Transport’s (DfT) operational budget. This was offset with a planned 50% per cent increase in capital expenditure for the DfT - rising to a total of US$92 billion. In addition to protecting overall police spending in line with inflation, an increase of US$1.3 billion by 2019-20, the review includes US$70 billion capital investment
  • January 12, 2022
    UK ‘pauses’ smart motorway roll-out
    All-lane running motorway schemes to be halted until five years' safety data is available
  • November 5, 2021
    The world was your Oyster
    Embracing digital payments and transparent journey planning is key to changing traveller behaviour and accelerating integrated public transport, says Martin Howell of Worldline