BlackPepper delivers seamless user experience for Resonate platform

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport. Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud
March 29, 2018 Read time: 2 mins

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport.

Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud storage, social media mining and advanced security provision.

The UX consultant assisted Resonate’s management team in determining how the user journey should look and how to best incorporate a simple UX across the entire business that is in line with the company’s brand guidelines.

BlackPepper then defined and built a user interface pattern library, which included a start-up guide for the product and a library of components. The template designs could be used by Resonate’s in-house teams of developers to facilitate a recognisable look and feel across the whole solution.

Additionally, BlackPepper delivered training to a team of UX designers and advised on how best to find and build further in-house expertise going forward.

Rowan Welch, account director at BlackPepper, said: “This was an exciting but challenging brief, involving a system that is crucial for UK transport infrastructure and some pressurised timelines.”

“We’re delighted, therefore, to have left Resonate with not only a solution to an immediate problem, but the skills, knowledge and tool set to allow them to move forward independently.”

Related Content

  • C-ITS in Europe: It’s the governance, stupid!
    March 3, 2023
    Cooperative ITS (C-ITS) is coming – in fact, it’s already here. But who has responsibility for making it work? Richard Lax of Kapsch TrafficCom thinks there are lessons to be learned from the European experience
    Read More
  • VMS can counter small screens’ big problems
    June 9, 2015
    Lacroix Trafic’s Steve Collins believes the improving trends in road safety could go into reverse unless authorities make full use of the latest LED technology to meet drivers’ information needs. Road authorities and vehicles manufacturers could and should be far more active in countering some of the transportation industry’s major problems, according to Steve Collins export sales director at Lacroix Trafic.
    Read More
  • Growth of outsourcing simplifies transportation operations
    June 11, 2012
    Xerox Chairman and CEO Ursula Burns will deliver the keynote address at the opening plenary of ITS America’s 2012 Annual Meeting in May. She talked to ITS International about the acquisition of ACS, its rebranding and the importance of the transportation sector to Xerox
    Read More
  • ITS (UK): tells Parliament MaaS app alone is not a magic bullet
    January 5, 2018
    ITS (UK)’s Mobility as a Service (MaaS) Interest Group has agreed with the Transport Select Committee’s MaaS inquiry in the global and UK interest in the concept, but it must provide a high quality and reliable service to get people to use it. They added that unless done right, it could risk moving people from public transport to on-demand cars. The inquiry focused on potential barriers to MaaS and the response sought to manage expectations. The group, led by representatives from Jacobs, Cubic and Aecom,
    Read More

Highlighted Content