BlackPepper delivers seamless user experience for Resonate platform

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport. Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud
March 29, 2018 Read time: 2 mins

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport.

Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud storage, social media mining and advanced security provision.

The UX consultant assisted Resonate’s management team in determining how the user journey should look and how to best incorporate a simple UX across the entire business that is in line with the company’s brand guidelines.

BlackPepper then defined and built a user interface pattern library, which included a start-up guide for the product and a library of components. The template designs could be used by Resonate’s in-house teams of developers to facilitate a recognisable look and feel across the whole solution.

Additionally, BlackPepper delivered training to a team of UX designers and advised on how best to find and build further in-house expertise going forward.

Rowan Welch, account director at BlackPepper, said: “This was an exciting but challenging brief, involving a system that is crucial for UK transport infrastructure and some pressurised timelines.”

“We’re delighted, therefore, to have left Resonate with not only a solution to an immediate problem, but the skills, knowledge and tool set to allow them to move forward independently.”

Related Content

  • Seamless transport - the need for connectivity and sustainability
    February 6, 2012
    At the beginning of August, 2011, Carole Coune took up her new role as Secretary General of the International Transport Forum at the OECD. Here, she tells ITS International of the challenges and opportunities the global sector faces
    Read More
  • Copenhagen: everything's gone green
    October 3, 2018
    As the ITS World Congress arrives in Copenhagen, Adam Hill finds out how Dynniq has been helping traffic flow – and CO2 reduction - in the Danish capital. Most of the time, ‘breathing easier’ is just an expression which indicates a metaphorical sigh of relief that something has worked out alright. But it can be literally true, too. Respiratory and other potential health problems which stem from pollution in the world’s increasingly urbanised environments have been well publicised and governments are
    Read More
  • Re-set the clock
    February 27, 2012
    The route of the London to Brighton Veteran Car Run, the world's longest-running motoring event, passes right by the end of the street where I live.
    Read More
  • Improved productivity and advanced technology benefits ITS
    December 13, 2012
    John Horsley will hang up his hat as executive director of AASHTO in February 2013. After 14 years at the helm, he will bow out convinced of the current and future benefits of ITS for US transportation. Alot of exciting career opportunities still await young engineers in US transportation, says John Horsley, outgoing executive director of AASHTO – the American Association of State Highway & Transportation Officials. Horsley will be dedicating more of his time to matters of ITS after he stands down in Februa
    Read More

Highlighted Content