Skip to main content

Australian Capital Territory does it MyWay+ with new multimodal ticketing system

Users can pay for travel via an account or usual mobile methods
By Adam Hill November 22, 2024 Read time: 1 min
Going live (image: ACT Government)

A new public transport ticketing system is going live in the Australian Capital Territory (ACT) next week, replacing the old MyWay system.

MyWay+ will allow people to plan and pay for multimodal journeys in ACT, which includes Australia's capital city, Canberra.

It begins on Wednesday 27 November following several months of system and user testing; new equipment has been installed on buses and at bus and light rail platforms and interchanges.

Passengers don't need to have an account: they can also use a credit card, debit card, Apple or Google Pay on their mobile phone to tap on and off.

Via an app and online portal, users can check accessibility options and receive personalised messages for bus and light rail services.

They can also purchase a physical MyWay+ travel card (including concession travel cards) from retail outlets.

ACT Government says there will be system improvements to both the MyWay+ account and app over the coming months, based on user feedback "as well as planned future software and system updates designed to enhance the user experience and meet the needs of Canberrans".

Customer service representatives will be located at major bus and light rail stops over the coming weeks as well as attending community events.

For more information on companies in this article

Related Content

  • Moscow opts for mobile NFC ticketing
    January 22, 2016
    Mobile phone subscribers in Moscow will soon be able to enjoy the benefits of the city’s new mobile ticketing program. Digital security specialist Gemalto is supplying Russian mobile network operators MegaFon and VimpelCom with its UpTeq Multi-Tenant NFC SIM cards, which can be used with NFC smartphones.
  • Bristol’s buses trial CycleEye detection system
    July 7, 2017
    Fusion Processing’s Jim Hutchinson looks at a two-year trial of the company’s cyclist detection system. Is cycling in a city dangerous? Well, that depends where you are and how you view statistics. Malmö is far more bike-friendly than Mumbai and the risk can either be perceived as small - one death per 29 million miles cycled in the UK in 2013 - or large - that equated to 109 deaths in the same year. Whatever your personal take on the data, the effect of these accidents can be felt indirectly too. News of c
  • ITS World Congress Melbourne app now available
    September 21, 2016
    ITS Australia has announced the introduction of the ITS World Congress Mobile App, powered by Here Maps which will allow delegates to experience the benefits of real-time location services and customised journey planning as they navigate their way around the event venues, as well as across the city of Melbourne. With a constant stream of plenary sessions, executive forums, exhibitions, demonstrations and technical tours taking place across multiple sites and times throughout the four day ITS World Cong
  • Mobility as a Service gaining traction in US and Europe
    December 15, 2015
    As Mobility as a Service starts to move into the mainstream of transport planning, David Crawford compares European and North American initiatives. Mobility as a Service (MaaS) is a concept fast gaining traction on both sides of the Atlantic as a way of giving travellers digital multimodal one-stop shops and journey planning tools as an alternative to private car use. Planned delivery methods include subscription-based travel packages in Europe, and 'mobility aggregator' apps, including employee commute ben