Skip to main content

Australian Capital Territory does it MyWay+ with new multimodal ticketing system

Users can pay for travel via an account or usual mobile methods
By Adam Hill November 22, 2024 Read time: 1 min
Going live (image: ACT Government)

A new public transport ticketing system is going live in the Australian Capital Territory (ACT) next week, replacing the old MyWay system.

MyWay+ will allow people to plan and pay for multimodal journeys in ACT, which includes Australia's capital city, Canberra.

It begins on Wednesday 27 November following several months of system and user testing; new equipment has been installed on buses and at bus and light rail platforms and interchanges.

Passengers don't need to have an account: they can also use a credit card, debit card, Apple or Google Pay on their mobile phone to tap on and off.

Via an app and online portal, users can check accessibility options and receive personalised messages for bus and light rail services.

They can also purchase a physical MyWay+ travel card (including concession travel cards) from retail outlets.

ACT Government says there will be system improvements to both the MyWay+ account and app over the coming months, based on user feedback "as well as planned future software and system updates designed to enhance the user experience and meet the needs of Canberrans".

Customer service representatives will be located at major bus and light rail stops over the coming weeks as well as attending community events.

For more information on companies in this article

Related Content

  • The future? It's remote, says Valerann
    January 4, 2024
    More responsive traffic management is of enormous value – and Valerann thinks its SaaS system, remotely deployed in Latin America, is able to identify incidents much more quickly, finds Andrew Stone
  • ITS America 2016 demos feature V2I technology, truck cruise control, ADAS and more
    June 3, 2016
    ITS America 2016 San Jose, a new show representing this transformative moment in intelligent transportation, is centred on the theme “Integrated Mobility. Transportation Redefined.” Some of the intelligent systems redefining transportation will be on display – running, operating, waiting for close-up inspection and hands-on participation as part of “#THISisITS Exhibits and Demonstrations,” Monday, June 13, through Wednesday, June 15. For full information and registration options, visit www.itsamerica2016.or
  • Last call for Canberra drivers
    November 23, 2022
    Australian capital aims to crack down on motorists using their phones at the wheel
  • A future vision for transport in Wales
    November 13, 2014
    A new report by the Chartered Institute of Logistics and Transport (CILT) Cymru Wales, Vision 2035: Cymru Wales, looks to the future and visualises how transport and logistics in Wales would develop, taking account of population changes, technological developments and social and political change. By 2035, Wales will be making decisions on all aspects of transport, including air passenger duty, rail franchising and road policy. There will also be greater government involvement in public transport operatio