Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

For more information on companies in this article

Related Content

  • Launch of first US smartphone commuter rail ticketing system
    November 13, 2012
    Customers in Massachusetts Bay on the US east coast can now purchase and then display rail tickets and passes using the MBTA mTicket app for iPhone and Android. Blackberry devices will also be supported soon. Massachusetts Bay Transportation Authority (MBTA) and Masabi US, the transit mobile ticketing provider, jointly announced the launch of the US’ first full smartphone commuter rail ticketing system. The tickets are displayed on the phone’s screen as an encrypted barcode and as a human readable ticket.
    Read More
  • Mario Cuomo Bridge: an ITS hotbed
    January 4, 2021
    The 3.1-mile Governor Mario M. Cuomo Bridge over the Hudson River in New York State is not just a massive engineering project – it is an ITS hotbed too. Phil Riggio of HDR tells Adam Hill why
    Read More
  • Technology holds the key to painless parking
    March 21, 2014
    Parking has been the most innovative of all the transportation sectors in the past five years. Richard Harris, Solution Director, Xerox Services outlines some of the key drivers and trends
    Read More
  • Technology holds the key to painless parking
    March 21, 2014
    Parking has been the most innovative of all the transportation sectors in the past five years. Richard Harris, Solution Director, Xerox Services outlines some of the key drivers and trends
    Read More

Highlighted Content