Skip to main content

Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

For more information on companies in this article

Related Content

  • Increase in passengers for Abu Dhabi autonomous vehicles project
    November 17, 2016
    As the driverless vehicle project in Masdar City, Abu Dhabi began its seventh year of operations, it also welcomed its two millionth passenger. The project has collected a wealth of data which is used for further development of autonomous vehicles, both in relation to the technology and in the interaction with the users. The data collected by vehicle supplier 2getthere shows an increasing number of passengers using the system, from an average of 787 per day in May 2014 to 1,382 per day in 2016, a 75 per
  • Don’t look at the jigsaw pieces – see the whole puzzle, says CCTA
    February 19, 2024
    There are three main barriers to taking transport ideas from the pilot stage to real-life usage: incompatible technology, local control and limited funding. Tim Haile of California’s Contra Costa Transportation Authority has some thoughts on how to overcome them
  • Indra technology deployed to improve Amsterdam’s transportation experience
    January 31, 2018
    GVB, the authority operating the municipal public transport network in Amsterdam, has awarded Indra a contract to install more than 130 automatic ticket vending machines at the city’s underground, streetcar and bus network. The technology aims to make it easier for users to purchase tickets within a more simplified system. Indra has confirmed it will implement the solution in less than two years.
  • Machine vision’s image of road management’s future
    June 11, 2015
    Q-Free’s Marco Sinnema looks at how the commoditisation of high-quality vision-based solutions is widening their application. Machine vision technology’s entry into the ITS/traffic management sector has followed a classic top-down path. This is unsurprising given the extremely demanding performance criteria which are the standard in its market of origin, manufacturing processing. Very high image qualities combined with frame rates often in the hundreds per second range resulted in vision systems with capabi