Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

For more information on companies in this article

Related Content

  • Data made useful by Xerox
    May 21, 2012
    Data is everywhere in transportation systems and in copious amounts. But what is your data telling you about your agency? And are you putting it to use to run your agency better? Xerox is helping agencies make sense of data they already have so transportation managers can find patterns, trends and solutions. During the 2012 ITS America annual meeting, Xerox will showcase a ‘city dashboard’ including heat maps that illustrates transit activity in a city.
    Read More
  • New York pioneers online mobile real-time bus tracking
    May 22, 2012
    An unusual technology collaboration. David Crawford investigates Early in January 2012, the New York City Metropolitan Transportation Authority (MTA) rolled out the first borough-wide implementation of its pioneering Bus Time online mobile real-time tracking service. The system allow commuters to track each bus on every route in real-time on the internet, via smartphones and by text messaging to a mobile phone. The MTA chose Staten Island for its first live launch due to it being the only one of the five Ne
    Read More
  • New Zealand seeks comprehensive CBA framework
    October 5, 2016
    New report highlights how assessing the financial benefit of deploying ITS is an involved and evolving calculation Following a global search, five key action areas have emerged from the New Zealand Transport Agency’s recent scoping of a more comprehensive cost–benefit analysis framework for evaluating planned ITS deployments. A report commissioned from engineering consultancy Aecom New Zealand sets out the groundwork for more closely-defined assessments that will convincingly support public-sector policy ma
    Read More
  • Viaduct deck renewal creates detour dilemma for MassDOT
    May 26, 2016
    As the deck renewal of the I-91 viaduct in Springfield gets underway, David Crawford looks at the preparation and planning to ease the resulting traffic congestion. Accommodating the deck renewal of a 4km-long/four-lanes in each direction viaduct in the heart of Springfield (Massachusetts’ third largest city), has involved the state’s Department of Transportation (MassDOT) in a massive exercise in transport research and ITS-based area-wide preplanning and traffic management. Supporting a workzone of well ab
    Read More

Highlighted Content