Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

For more information on companies in this article

Related Content

  • Data exploits parking potential
    March 11, 2015
    David Crawford parallel parks with innovations in two continents. Surveys of US cities indicate that drivers searching for parking can account for up to 37% of all urban traffic congestion. A 2011 study by IBM of 20 cities around the world found that nearly six out of ten drivers had abandoned their search for a parking space at least once; while motorists generally spent on average 20 minutes looking for a sought-after spot.
    Read More
  • IntelliDrive and HOT lanes - the next generation?
    January 30, 2012
    Janet Banner, Metropolitan Transportation Commission, and Christopher Hill, Mixon Hill, Inc., outline efforts to explore the use of IntelliDrive technologies in HOT lane applications. On 21 October last year more than 100 transportation professionals came together for a workshop, either in person or via a webinar, to discuss the potential role of IntelliDriveSM technologies in enhancing the operations of High-Occupancy Toll (HOT) lanes. The discussions focused on a White Paper, commissioned by the Metropoli
    Read More
  • Kapsch strengthens presence in Spain through three projects
    June 6, 2018
    Kapsch will carry out three regional projects in Spain to help manage traffic, increase toll capacity and improve railway ticketing. The company says these contracts will strengthen its position in the country. Through a six-year agreement, Kapsch will implement an access control system for the Historic Centre of León. The project is intended to improve traffic flow through number plate recognition systems and enhance transport links for local traders. The firm will also handle the operations of the tra
    Read More
  • Cubic launches virtual video ticketing
    February 26, 2014
    If you want to know the future of transport ticketing, make sure you visit the Cubic Transportation stand at Intertraffic Amsterdam 2014 and check out NextAgent, the virtual ticketing concept that is set to revolutionise the industry. NextAgent Video Ticket Office acts as a combination of a conventional ticket office, vending machine, and call centre. The passenger speaks and interacts, face-to-face, with a clerk throughout the ticketing process, just as they would at a traditional ticket window. The onl
    Read More

Highlighted Content