Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

For more information on companies in this article

Related Content

  • Investment boost for Canada’s weather warning systems
    August 5, 2013
    David Crawford reviews national and regional initiatives to boost Canada’s weather forecasting. Over the next five years Canada’s national weather services are due to benefit from a CAN$248 million injection of funding into the Environment Canada (EC) department to deliver timelier and more accurate weather warnings and forecasts for users including travellers and transport operators. The scheme, set out in the country’s 2013 Economic Action Plan, is to revitalise the services with new investments in federa
    Read More
  • Transport integration separates rural idyll from remote isolation
    June 13, 2017
    David Crawford investigates the operation of Total Transport in some of Europe’s more rural areas. Total Transport is a concept that is gaining traction in Europe as a means of making it easier for people without access to a car and living in rural and remote communities, to travel to work, the shops, schools and hospitals. It involves maximising vehicle availability and integrating scheduled services with other transport services (including taxis) commissioned or contracted by more than one local governmen
    Read More
  • Move to modernise London underground leads to strikes
    February 5, 2014
    A move by Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers. The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through. TfL claims the meas
    Read More
  • Helsinki rolls out contactless transit payment
    March 3, 2025
    Trams are latest mode to tap in, following ferry and metro, with buses to come
    Read More

Highlighted Content