Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

Related Content

  • Smart Spanish city trials cell-based traffic management
    November 7, 2013
    David Crawford reports on an urban electronic nervous system. The northern Spanish city of Santander – historically a port - is now an emerging technology showcase attracting global attention as a prototype for a medium-sized smart city of the future. In a move to determine the optimal use of available data, it is creating a de-facto experimental laboratory for sensor and mobile phone-based urban traffic management and environmental monitoring innovations.
    Read More
  • Xerox counts on machine vision for high occupancy enforcement
    October 29, 2014
    Machine vision techniques can provide solutions to some of the traffic planners most enduring problems With a high proportion of cars being occupied by the driver alone, one of the easiest, most environmentally friendly and cheapest methods of reducing congestion is to encourage more people to travel in each vehicle. So to persuade people to share rides, high occupancy lanes were devised to prioritise vehicles with (typically) three of more people on board and in some areas these vehicles are exempt from
    Read More
  • Hartford’s tailors winter maintenance on Esri’s GIS platform
    August 5, 2016
    The in-house winter maintenance and vehicle tracking system built by the Public Works Department in Hartford, Connecticut, coped with record snowfalls and cut costs too. When it comes to dealing with the effects of mother nature, transport agencies can find themselves in a lose-lose situation: criticised if the roads or rail lines are disrupted by snow, ice or floods for more than a few hours and lambasted for wasting money if the equipment and stockpiles put in place for a hard winter remain unused.
    Read More
  • MBTA chooses Cubic to deliver next-generation fare payment system
    November 22, 2017
    Cubic Transportation Systems (CTS) has been selected by the Massachusetts Bay Transportation Authority (MBTA) to install a fare payment system for the region’s multi-modal transit system to allow payment flexibility for customers. The base contract award includes an approximate $575 million (£433 million) for implementation with ten years of operations and maintenance as well two five-year extension options. The agreement also involves a public-private partnership, in which Cubic and John Laing will
    Read More

Highlighted Content