Abu Dhabi transitions to contactless ticketing

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says Xerox, which installed the system. The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.
September 1, 2015 Read time: 1 min

Abu Dhabi’s Department of Transport (DoT) has rolled out its Hafilat contactless ticketing system which was an instant success among the 145,000 passengers who use the network each day, says 4186 Xerox, which installed the system.

The Xerox Atlas system manages the entire Hafilat variety of paper tickets for occasional trips and travel cards for regular travellers, with fares being adjusted according to the user’s profile, while also centralising sales data and handles revenue distribution.

The equipment deployed had to meet strict specifications to cope with the local climate; Xerox vending machines are designed to withstand sandstorms and high temperatures, which can climb above 50 degrees centigrade.

Xerox engineers are also providing operational support in the DoT’s offices, including data reporting, support for the information systems and remote supervision of the equipment, with the aim of gradually transferring know-how to the operator’s staff.

For more information on companies in this article

Related Content

  • Florida’s Altamonte Springs uses Uber pilot program with Uber to expand transportation coverage
    April 5, 2017
    To Uber or Not to Uber, that is the question cities must answer as they consider the pros and cons of inviting private transportation service providers to fill transportation gaps. Back in 1999, Frank Martz, city manager of Altamonte Springs, Florida, had an idea to expand transportation services to areas not covered by the local bus company.
    Read More
  • Mileage based charging offers secure future for funding
    August 10, 2016
    HNTB’s Matthew Click sets out why a move to mileage-based pricing is inevitable. Infrastructure is the most neglected yet the most critical engine of our society, and our continued indifference could lead to a dystopian future. Our roads, bridges and highways have been largely passed by in the digital age—marginalised in an era when funding is limited and stewardship of physical assets has given way to our preoccupation with technological innovation and data—the stuff of the virtual realm.
    Read More
  • Bluetooth and Wi-Fi offer new options for travel time measurements
    November 20, 2013
    New trials show Bluetooth and Wi-Fi signals can be reliably used for measuring travel times and at a lower cost than an ANPR system, but which is the better proposition depends on many factors. Measuring travel times has traditionally relied automatic number plate (or licence plate) recognition (ANPR/ALPR) cameras capturing the progress of vehicles travelling along a pre-defined route. Such systems also have the benefit of being able to count passing traffic and have become a vital tool in dealing with c
    Read More
  • New survey reveals Edinburgh leads the way in urban mobility
    April 13, 2015
    A new survey from Xerox finds Edinburgh is making the best use of urban mobility opportunities in the UK. Edinburgh ranked first among 12 of the UK cities surveyed for having commuters who regularly use mobile services for parking, ticket buying and comparing transportation services. London was ranked second, Brighton third, while Glasgow ranked fourth. The research also suggested that integrating car and public transport options is a critical factor in increasing the use of urban spaces. While the majo
    Read More

Highlighted Content