Skip to main content

Mentor MyRide keeps passengers informed

Mentor Engineering has released its online passenger information system, Mentor MyRide. Developed for transit agencies, it provides passengers with various means of accessing real-time bus location, status and schedule information online using a desktop computer, smart phone or regular mobile phone.
January 25, 2012 Read time: 1 min
691 Mentor Engineering has released its online passenger information system, Mentor MyRide. Developed for transit agencies, it provides passengers with various means of accessing real-time bus location, status and schedule information online using a desktop computer, smart phone or regular mobile phone.

MyRide provides real-time bus departure information. Passengers simply select the route and stop they are interested in, and MyRide will return departure times for the next three buses passing through the requested stop. With real-time SMS, users can text the transit agency using a designated phone number and the bus stop code from the bus stop they are at. The system will automatically return the departure times of the next few buses leaving that stop.

Meanwhile, MyRide provides configurable alerts and notifications. Passengers who sign up for a rider information account at the agency's website will receive either automatic alerts for the specific routes and stops they wish or system-wide alerts when they want them. Alerts are sent out via SMS text message or email. The system also provides real-time map updates and trip planning facilities.

Related Content

  • Greenowl brings bespoke traveller information one step closer
    June 4, 2015
    Greenowl’s voice-only congestion warning smartphone app alerts drivers to problems ahead and could be the way ahead for traffic information. If there is one point Matt Man, CEO of Canadian company Greenowl, wants to make clear from the start, it is that his company’s app is not a navigation system. He says: “Our system does not direct drivers to their destination because we mainly focus on commuters who know how to get to where they are going and only need information about any delays and incidents ahead of
  • Helsinki commuters use RFID to buy tickets, post messages
    December 7, 2012
    By tapping a Near Field Communication (NFC)-enabled phone against the tags installed at 211 tram stops, passengers nine transit lines operated by Helsinki Region Transport (HRT) can now use their NFC-enabled mobile phones to not only pay for tickets, but also to upload and view comments on Helsinki Region Transport's online message wall. Helsinki Region Transport already enables commuters to purchase tickets using their mobile phones. Travellers can simply input an SMS code and send it as a text message in
  • Connecticut Transit uses web feedback to improve user experience
    May 27, 2014
    Connecticut champions open government and open data to help fostertransparency, accountability and citizen engagement – and that includes transportation matters as Andrew Bardin Williams discovers. The last thing anyone wanted was to inconvenience or displace others - least of all people who lived and worked in the neighbourhood. Yet, workers in an office building in downtown New Haven, Conn., were tired of shuffling through hoards of people who kept sitting on the stoop to the building while waiting for th
  • Ability to keep in touch on US buses woos travellers
    February 1, 2012
    David Crawford finds evidence of a new trend in American intercity travel: that better access to data sources on the move is tempting passengers away from air travel and onto surface modes. In the US the ease of use of Portable Electronic Devices (PEDs) is successfully wooing long-distance travellers away from airlines and onto surface public transport, according to just-published research. Using data from field observations of 7,028 passengers travelling by bus, air and train in 14 US states and the Distri