Skip to main content

TomTom: Congestion costs on UK businesses increase by £148m

UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).
December 14, 2017 Read time: 2 mins
UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by 1692 TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).


In London, £264m ($354m) is lost each year, followed by Manchester (£169,256,880) ($227,486,467) and the Birmingham area, including Wolverhampton (£144,184,320) ($193,773,012).

According to the Index’s ranking of the most congested cities, London and Edinburgh both have an average congestion of 40%; with 19 and 21 working days lost per vehicle per year. In addition, Manchester has an average congestion of 38% with 21 working days lost per vehicle per year.

Traffic across the UK’s 25 most congested cities and towns increase the time each vehicle spends on the road by an average of 129 hours a year, which equates to an average commercial vehicle driver wasting more than 16 working days stuck in traffic.

Findings also revealed that traffic has been getting continuously worse since 2010, with an average journey now taking 30% longer than it would in free-flowing conditions.  

Beverley Wise, director UK & Ireland for TT Telematics, said: “Traffic remains a serious issue for business and the resulting delays have potential implications for productivity, customer service standards and even employee wellbeing. Unfortunately, congestion levels continue to rise and the UK economy is paying the price for this at a time when the landscape is already challenging enough, with the growth rate now expected to be just 1.5% this year.

“But, although solutions to the wider traffic problem are incredibly complex, businesses can take action now to mitigate its effect by using data to develop smarter working schedules and shift patterns that help employees avoid driving at peak times. Technology such as telematics can help in the move towards a more dynamic model of routing and scheduling that uses data on traffic and journey times to develop plans that minimise time on the road and can be quickly adapted in reaction to delays or changing circumstances.”

Related Content

  • Inrix: micromobility could replace half of US metro car trips
    September 16, 2019
    Nearly 50% of all car trips in the most congested US metropolitan areas are less than three miles and could be replaced by micromobility services, says Inrix. The company analysed data points from connected devices to rank the top US, UK and German cities where micromobility services (shared bikes, electric bikes and electric scooters) could have the most significant impact on replacing vehicle trips. Findings from the National Association of City Transportation Officials estimated that scooters are
  • Cost benefit: Toronto retimings tame traffic trauma
    July 19, 2018
    Canada’s largest city reckons that it is saving its taxpayers’ money simply by altering the way traffic lights work. David Crawford reviews Toronto’s ambitious plans to ease congestion Toronto, Canada’s largest metropolis (and the fourth largest in North America), has saved its residents CAN$53 (US$42.4) for every CAN$1 (US$0.80) spent over a 2012-2016 traffic signal retiming programme, according to figures released by its Transportation Services Division. The programme covered 1,275 signals (the city’s
  • Arriva joins forces with TomTom to slash bus CO2
    July 5, 2019
    Arriva is working with TomTom Telematics with the aim of reducing carbon dioxide (CO2) emissions from 15,000 buses across the UK and nine European countries. Arriva says TomTom’s telematics system will provide bus drivers with feedback around braking, acceleration and idling to cut carbon dioxide (CO2) emissions by up to 72,000 tonnes a year. Thomas Schmidt, managing director of TomTom, says: “Our fleet management solution, Webfleet, gives Arriva powerful insights into areas for improvement across its ex
  • Congestion pricing - no such thing as a free ride
    October 2, 2018
    The widespread adoption of autonomous vehicles is likely to increase congestion, many experts believe. But Wes Guckert of Traffic Group believes that tolling could provide the answer. While it is still hard to wrap your head around the idea of getting into a vehicle without a driver, the industry is now used to hearing, reading, participating in the advancement of autonomous vehicles (AVs). Those in the industry have heard about Uber delivering a shipment of Budweiser, or the convoy of driverless trucks