Skip to main content

TomTom: Congestion costs on UK businesses increase by £148m

UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).
December 14, 2017 Read time: 2 mins
UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by 1692 TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).


In London, £264m ($354m) is lost each year, followed by Manchester (£169,256,880) ($227,486,467) and the Birmingham area, including Wolverhampton (£144,184,320) ($193,773,012).

According to the Index’s ranking of the most congested cities, London and Edinburgh both have an average congestion of 40%; with 19 and 21 working days lost per vehicle per year. In addition, Manchester has an average congestion of 38% with 21 working days lost per vehicle per year.

Traffic across the UK’s 25 most congested cities and towns increase the time each vehicle spends on the road by an average of 129 hours a year, which equates to an average commercial vehicle driver wasting more than 16 working days stuck in traffic.

Findings also revealed that traffic has been getting continuously worse since 2010, with an average journey now taking 30% longer than it would in free-flowing conditions.  

Beverley Wise, director UK & Ireland for TT Telematics, said: “Traffic remains a serious issue for business and the resulting delays have potential implications for productivity, customer service standards and even employee wellbeing. Unfortunately, congestion levels continue to rise and the UK economy is paying the price for this at a time when the landscape is already challenging enough, with the growth rate now expected to be just 1.5% this year.

“But, although solutions to the wider traffic problem are incredibly complex, businesses can take action now to mitigate its effect by using data to develop smarter working schedules and shift patterns that help employees avoid driving at peak times. Technology such as telematics can help in the move towards a more dynamic model of routing and scheduling that uses data on traffic and journey times to develop plans that minimise time on the road and can be quickly adapted in reaction to delays or changing circumstances.”

For more information on companies in this article

Related Content

  • TomTom launches TomTom City web traffic portal
    July 7, 2016
    TomTom City, a new traffic portal launched by TomTom, provides live traffic and travel information, including real time traffic status, delay hotspots and road event reporter, for consumers and traffic management experts. TomTom City, which can be found at http://city.tomtom.com, is accessible from any internet enabled computer, tablet or smartphone and provides freely accessible content showing live traffic status and incidents and other driver-based information in cities. This will enable consumers to
  • Data clears the road, says TomTom
    July 11, 2025
    Technology is one of the main tools in cutting congestion quickly and effectively. But it can’t just be about making things better for car drivers, explains TomTom’s Andy Marchant…
  • Reducing congestion with Tomtom's historical traffic data
    December 5, 2012
    Historical traffic data provided by TomTom is being used by the local government in Spain’s Basque region to reduce road congestion at less cost. Old habits die hard. Photos from as far back as the 1930s show people counting cars by the roadside in order to provide congestion data to those running road networks. Today, such techniques are still used, albeit augmented by a range of automation technologies such as inductive loops, infra-red sensors and number plate recognition. Even with these advances, howe
  • Reducing incident clear up times, saving money
    January 24, 2012
    In 2007 in Atlanta, Georgia, it took over four hours to open the road after a major commercial vehicle incident. Not any more. Four years ago the Texas Transportation Institute (TTI) cited Atlanta, Georgia as the third-most congested city in the United States. Each traveller in metro Atlanta lost an incredible 57 hours a year to traffic delays, wasting 40 gallons of fuel while sitting in traffic. In 2007, it took nearly four and a half hours to open travel lanes after an average tractor-trailer incident. Th