Skip to main content

TomTom: Congestion costs on UK businesses increase by £148m

UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).
December 14, 2017 Read time: 2 mins
UK Congestion is costing businesses £915m ($1,229m) a year in lost productivity, according to the latest figures revealed by 1692 TomTom’s (TT’s) Traffic Index. Findings showed this figure is an increase of £148m ($198m) from last year’s £767m ($1,030m).


In London, £264m ($354m) is lost each year, followed by Manchester (£169,256,880) ($227,486,467) and the Birmingham area, including Wolverhampton (£144,184,320) ($193,773,012).

According to the Index’s ranking of the most congested cities, London and Edinburgh both have an average congestion of 40%; with 19 and 21 working days lost per vehicle per year. In addition, Manchester has an average congestion of 38% with 21 working days lost per vehicle per year.

Traffic across the UK’s 25 most congested cities and towns increase the time each vehicle spends on the road by an average of 129 hours a year, which equates to an average commercial vehicle driver wasting more than 16 working days stuck in traffic.

Findings also revealed that traffic has been getting continuously worse since 2010, with an average journey now taking 30% longer than it would in free-flowing conditions.  

Beverley Wise, director UK & Ireland for TT Telematics, said: “Traffic remains a serious issue for business and the resulting delays have potential implications for productivity, customer service standards and even employee wellbeing. Unfortunately, congestion levels continue to rise and the UK economy is paying the price for this at a time when the landscape is already challenging enough, with the growth rate now expected to be just 1.5% this year.

“But, although solutions to the wider traffic problem are incredibly complex, businesses can take action now to mitigate its effect by using data to develop smarter working schedules and shift patterns that help employees avoid driving at peak times. Technology such as telematics can help in the move towards a more dynamic model of routing and scheduling that uses data on traffic and journey times to develop plans that minimise time on the road and can be quickly adapted in reaction to delays or changing circumstances.”

For more information on companies in this article

Related Content

  • Satellite navigation 'has made drivers lazy'
    October 30, 2014
    A majority of UK drivers have no idea of how to read a map and are likely to find themselves hopelessly lost without their satellite navigation (satnav) system. That's the shocking finding of a UK vehicle leasing company which has found that people rely on their electronic devices so heavily that they often have no idea of the route they've taken to reach their destination. In addition, Flexed.co.uk has found that virtually everybody who has used a satellite navigation device has found themselves lost
  • Robust enforcement strategy needed for free flow toll roads
    January 10, 2012
    Timidity has no place in effective enforcement operations on free-flow toll roads, says the NRA's Cathal Masteron. What's needed is a robust strategy which starts big and reduces in size over time, rather than starts small and gains a reputation for being easy to avoid
  • Veolia wastes nothing to go electric
    November 23, 2018
    Resource management company Veolia will trial two electric refuse collection vehicles (RCVs) which are charged by power derived from waste collected in Sheffield, UK. The former diesel-powered vehicles are expected to operate by the end of the year. The company says the project is intended to demonstrate its commitment to the deployment of zero-emission heavy goods vehicles. Innovate UK has provided a £220,000 grant to Sheffield City Council which will allow the 26-tonne RCVs to operate over the next two y
  • TomTom to collaborate with Dutch National Road Authority on traffic Management
    January 13, 2016
    TomTom is to collaborate with the Dutch National Road Authority (Rijkswaterstaat) on the newly-developed national Traffic Innovation Centre, in partnership with the Dutch-based company Simacan. The Traffic Innovation Centre, an experiment and development area for traffic management, was founded by Rijkswaterstaat and others to facilitate development of smarter mobility. TomTom has enhanced its TomTom Traffic product for traffic management centres, enabling traffic managers to capture and act on every